Senior Manager, Business Development Operations

SRC; City of Syracuse (NY); On-site; USD 136,000 - 160,000; Full time

Benefits offered by this job

Paid time off (4+ weeks)

Retirement plan 10% employer contrib.

Tuition assistance

Job summary

SRC, Inc. is seeking a Senior Manager, BD Operations to lead BD analysts, capture specialists, and proposal teams. You will guide the full lifecycle from opportunity identification through capture strategy, proposal development, gate reviews, and pipeline management.

You will mentor a growing BD Operations group, ensure accurate data across Salesforce and GovDash, and align budgets, processes, and tools to drive competitive performance for DoD and international programs.

Qualifications

• 15+ years of progressive experience in business development, capture management, and proposal leadership.
• 5+ years in a managerial role leading BD operations teams.
• Proven ability to drive capture strategies and win rates using best practices.

Responsibilities

• Lead and execute the full BD lifecycle from opportunity identification to pursuit management.
• Oversee BD Operations team with budgets, staffing, tools, and processes to maximize ROI.
• Mentor BD staff and ensure compliance with Shipley methodologies and best practices.

Skills

Business development

Capture management

Proposal leadership

Education

Bachelor's degree

Tools

Salesforce

GovDash

Job description

SRC, Inc. is seeking an experienced Senior Manager, Business Development Operations, to lead our business development (BD) analysts, capture specialists, and proposal teams. Reporting to the AVP of Business Development, this role drives the full business development lifecycle, from opportunity identification and qualification through capture strategy, proposal development, gate reviews, and pipeline management.

This position plays a critical role in building a competitive, compliant, and efficient BD organization that supports strategic growth across federal government, DoD, and international markets.

The Senior Manager, BD Operations leverages deep experience in capture management, proposal leadership, and BD operational excellence to mentor and guide a team supporting BD directors and operations managers. This leader ensures all opportunities and proposals are tracked, developed, and delivered using best‑in‑class processes and enterprise tools, including Salesforce, GovDash, and other BD systems, to strengthen competitiveness and improve win probability.

You will oversee budgets, manage enterprise BD systems, support pursuit administration for key DoD and international programs, reconcile orders, and maintain continuity across account teams, many of whom travel frequently to support customer engagements. This role is central to maintaining situational awareness, pipeline accuracy, and organizational performance tracking for the entire BD organization.

What You’ll Do

• Lead and execute the strategic vision for the full business development lifecycle, including opportunity identification, qualification, capture strategy, proposal planning, gate reviews, and pursuit management
• Oversee the BD Operations team, managing budgets, staffing, tools, workflows, and resources to maximize ROI and operational efficiency
• Analyze BD processes and tools to drive continuous improvement, improving win rates and compliance with industry best practices including Shipley methodologies
• Mentor and develop BD Operations staff, promoting a high‑performance culture, professional growth, and consistent process adherence
• Manage the standardized capture process and ensure opportunities flow through a gated lifecycle; advise leadership on bid/no‑bid decisions
• Maintain and update BD policies, procedures, templates, briefs, and work instructions to support consistent, competitive proposal development
• Establish BD metrics, dashboards, and reporting mechanisms to monitor pipeline health, proposal outcomes, and organizational effectiveness
• Serve as top‑level administrator for Salesforce CRM, ensuring accurate data entry, reporting, and BD pipeline visibility
• Report regularly on pipeline performance and orders forecasting to executive leadership
• Lead onboarding for BD leads, directors, and operations staff, ensuring consistent integration into the BD process

What You’ll Bring

• Bachelor’s degree and 15+ years of progressive experience in business development, capture management, and proposal leadership, with 5+ years in a managerial role
• Demonstrated success driving capture strategies, winning federal proposals, and leading BD teams

What Sets Us Apart?

SRC, Inc., a not-for-profit research and development company, combines information, science, technology and ingenuity to solve “impossible” problems in the areas of defense, environment and intelligence. Across our family of companies, we apply bright minds, fresh thinking and relentless determination to deliver innovative products and services that are redefining possible®. When you join our team, you’ll be a part of something truly meaningful — helping to keep America and its allies safe and strong. You’ll collaborate with more than 1,400 engineers, scientists and professionals — with 20 percent of those employees who have served in the military — in a highly innovative, inclusive and equitable work environment. You’ll receive a competitive salary and comprehensive benefits package that includes four or more weeks of paid time off to start, 10 percent employer contribution toward retirement, and 100 percent tuition support.

Total compensation for this role is market competitive. The anticipated salary range for this position based out of Syracuse, NY is estimated at $136,000 to $160,000 annually. The actual salary will vary based on applicant’s experience, skills, and abilities, geographic location as well as other business and organizational needs. SRC offers competitive benefit options, for more details please visit our website.

Non-Discrimination Statement

Individuals seeking employment are considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or age, or status as a protected veteran or disability except as strictly required by applicable law. You are being given the opportunity to provide the following information in order to help us comply with federal and state record keeping, reporting, and other legal requirements, including requirements under Section 503 of the Rehabilitation Act, 29 U.S.C. 793, and the Vietnam Era Veterans’ Readjustment Assistance Act (VEVRAA), 38 U.S.C. 4212.

• Location Syracuse, New York
• Employment Type Full-Time Salaried
• Experience Required 15+ Years
• Education Required Bachelors Degree
• Security Clearance Requirement Must meet eligibility requirements
• Travel % 10