Senior Manager, Business Development - Global Spares and Services

ASM International N.V.; Scottsdale (AZ); On-site; USD 150,000 - 210,000; Full time

Job summary

ASM International N.V. in Scottsdale, AZ, is seeking a Senior Manager, Business Development - Global Spares & Services to drive global growth across spare parts, service products, upgrades, and lifecycle offerings.

You will partner with regional sales, service organizations, product units, and key customers to increase service revenue, improve installed base value, and strengthen long-term relationships. The role requires deep semiconductor industry knowledge, proven leadership, and ability to

Qualifications

• MS in Chemical Engineering, Materials Science, Chemistry or Physics (PhD preferred).
• 5-10 years of relevant experience depending on degree.
• Experience with thin film deposition process equipment in semiconductor industry required.
• Prefer semicon capital equipment industry background.
• Travel overseas up to 20% preferred.

Responsibilities

• Develop and execute global growth strategies for spare parts, service products, upgrades and lifecycle offerings.
• Partner with regional sales, account teams and service organizations to identify aftermarket revenue opportunities across the installed base.
• Build customer-specific strategies to increase parts consumption, service attach rates, contract penetration, and lifecycle revenue.
• Voice of the customer to identify unmet service needs and new offerings, service enhancements and portfolio expansion.
• Drive programs to improve equipment availability, uptime, productivity and cost of ownership.
• Develop business cases, pricing strategies and value propositions for service-related products and solutions.
• Collaborate with Operations, Supply Chain, Product Management and Service to optimize inventory and forecast demand.
• Lead responses for RFQ, service agreements and commercial proposals.
• Analyze market trends, competitors and customer spending to identify growth and risks.
• Work with Product Management and Engineering to influence upgrade roadmaps and obsolescence strategies.
• Serve as global business leader for Spares & Services with cross-region alignment.
• Provide regular reviews, forecasts and growth plans to senior leadership.

Skills

Thin Film deposition process exp

Semiconductor capital equipment

Sales/Marketing in SEMI equipment

Global travel up to 20%

Education

MS in Chemical Engineering

MS in Materials Science

MS in Chemistry

MS in Physics

PhD preferred

Tools

ALD/CVD/PEALD/PECVD knowledge

Job description

Step into a career with ASM, where cutting edge technology meets collaborative culture.For over 55 years ASM has been ahead of what's next, at the forefront of innovation and what's technologically possible. With more than 4,500 ASMers representing 70 nationalities, our people and our advanced semiconductor devices are playing a crucial role in trends such as 5G, cloud computing, AI, and autonomous driving. But we're more than just a tech company. We value diversity, inclusion and sustainability as we strive to make a positive impact on the world. Our development programs help support your growth, shaping your future and pushing the boundaries of innovation to unleash potential.The Senior Manager, Business Development - Global Spares & Services is responsible for driving global growth across ASM's aftermarket business, including spare parts, service products, upgrades, and lifecycle solutions. This leader will work closely with regional sales teams, service organizations, product business units, and key customers to develop and execute strategies that increase service revenue, improve customer satisfaction, maximize installed base value, and strengthen ASM's long-term customer relationships.This role is accountable for achieving global bookings, revenue, gross margin, market share, and customer satisfaction objectives for the Spares & Services portfolio. Success requires a strong understanding of semiconductor fab operations, customer maintenance strategies, installed base management, and aftermarket business models, along with the ability to translate customer needs into scalable commercial solutions.Revised ResponsibilitiesDevelop and execute global growth strategies for ASM's spare parts, service products, upgrades, and lifecycle offerings.Partner with regional sales, account teams, and service organizations to identify and capture aftermarket revenue opportunities across the installed base.Build customer-specific strategies focused on increasing parts consumption, service attach rates, contract penetration, and long-term lifecycle revenue.Act as the voice of the customer to identify unmet service needs and opportunities for new offerings, service enhancements, and portfolio expansion.Drive commercial programs that improve customer equipment availability, uptime, productivity, and cost of ownership.Support the development of business cases, pricing strategies, and value propositions for service-related products and solutions.Work closely with Operations, Supply Chain, Product Management, and Service organizations to optimize inventory strategies, forecast demand, and improve fulfillment performance.Lead response strategies for major customer Request for Quote, service agreements, and commercial proposals.Analyze market trends, competitive offerings, customer spending patterns, and installed base data to identify growth opportunities and strategic risks.Collaborate with Product Management and Engineering teams to influence upgrade roadmaps, obsolescence strategies, and serviceability improvements.Serve as the global business leader for the Spares & Services portfolio, ensuring alignment across regions and business units.Provide regular business reviews, forecasts, and growth plans to senior leadership.Revised QualificationsMS in Chemical Engineering, Materials Science, Chemistry, Physics or related technical field. Ph.D. preferred.5-10 years depending upon degree.Experience with Thin Film deposition process equipment in the semiconductor industry is required. Ideally, in the semiconductor capital equipment industry preferred.ALD/CVD, PEALD/PECVD or Epi process development customer support experience preferred.At least 5 years of product Sales/Marketing experience is required as a semiconductor capital equipment supplier.The ability to travel overseas is preferred (up to 20%).Apply today to be part of what's next.We make the tech that enables the chips in devices which improve lives around the world. We do this with an eye to the future, pushing the boundaries of what's possible through cutting-edge innovation, and driving the next wave of technological breakthroughs that shape how we live, work, and connect.To learn more about ASM, find us at asm.com and on LinkedIn, Facebook, Instagram, X and YouTube.ASM is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, age, nationality, social or ethnic origin, sexual orientation, gender, gender identify or expression, marital status, pregnancy, political affiliation, disability, genetic information, veteran status, or any other characteristic protected by law.