Senior Manager, Automation & Telecom Platforms

Securian Financial; Saint Paul (MN); Hybrid; USD 124,000 - 230,000; Full time

Job summary

Securian Financial is seeking an experienced technology leader to guide the Automation & Telecommunications Technology teams within Operations Technology. You will shape engineering practices, define roadmaps, and foster a culture of collaboration, accountability, and continuous improvement to deliver secure, scalable platforms that power customer service and operations.

The role emphasizes building strong partnerships with business leaders, managing vendors, and guiding modernization across

Qualifications

• Experience leading enterprise engineering organizations and developing technical leaders.
• Success leading enterprise platforms through strategy, engineering, operations, and modernization.
• Experience balancing operational excellence with strategic transformation.
• Strong executive communication, collaboration, and relationship building skills.
• Experience managing strategic technology vendors and managed service providers.
• Experience working within Agile or similar delivery frameworks.
• Experience supporting secure, resilient enterprise technology platforms.

Responsibilities

• Lead and develop multiple engineering teams supporting enterprise telecommunications, contact center, workflow automation, and intelligent automation platforms.
• Define platform strategy, engineering roadmaps, and long-term technology direction.
• Partner with business leaders to identify opportunities that improve customer and associate experiences while simplifying processes.

Skills

Leadership

Executive communication

Vendor management

Agile

Enterprise engineering

Job description

Securian Financial is seeking an experienced technology leader to guide the Automation & Telecommunications Technology teams within Operations Technology. You will shape engineering practices, define roadmaps, and foster a culture of collaboration, accountability, and continuous improvement to deliver secure, scalable platforms that power customer service and operations.

The role emphasizes building strong partnerships with business leaders, managing vendors, and guiding modernization across