Senior Manager / Associate Director, Medical Information

Ladders; United States; Remote; USD 165,000 - 210,000; Full time

Benefits offered by this job

Market-leading pay

Employer 401(k) match

ESPP

Free health benefits

HSA contributions

Mental health support

Flexible PTO

Paid parental leave

Career development

Job summary

Ladders is seeking a Senior Manager / Associate Director, Medical Information for a remote position in the United States. You will lead Medical Information strategy and execution for a rare disease portfolio, ensuring accuracy, compliance, and timely responses.

You will partner with Clinical, Pharmacovigilance, and cross-functional teams to maintain aligned external messaging and strengthen MI processes. As the expert for Medical Information, you will drive content development, SOPs, and vendor

Qualifications

• Advanced degree in a scientific field required.
• 3+ years in Medical Information and/or Medical Affairs for Senior Manager; 5+ years for Associate Director.
• Experience developing high-quality Medical Information content.
• Experience in MI operations, including vendor oversight.

Responsibilities

• Support the development and execution of the Medical Information strategy for the assigned rare disease program.
• Serve as a subject matter expert and day-to-day Medical Information lead.
• Author, review, and maintain Medical Information materials.
• Ensure scientific accuracy and compliance of content.
• Conduct ongoing literature surveillance and partner with Clinical teams.
• Implement and refine SOPs and quality controls for Medical Information inquiries.
• Partner with Pharmacovigilance for adverse event reporting.
• Manage external Medical Information vendors and oversee inquiry handling.
• Oversee day-to-day intake and response to unsolicited medical inquiries.
• Collaborate with teams to ensure aligned scientific messaging.
• Analyze and report inquiry metrics to inform medical strategy.
• Contribute to evaluating and implementing tools to improve MI processes.

Skills

Medical Information experience

Strong written/verbal communication

Cross-functional collaboration

Vendor oversight

Rare disease experience

Education

MD/PhD/PharmD or equivalent

Job description

For our client, we are seeking a Senior Manager / Associate Director, Medical Information to join the team of a leader in the Pharmaceuticals & Biotech space.

This remote role will lead Medical Information execution and strategy support for a rare disease portfolio, with a strong focus on scientific accuracy, compliant communications, and responsive inquiry management. The person in this role will serve as a key medical subject matter expert, partnering closely with Clinical, Pharmacovigilance, and other cross-functional teams to ensure aligned external messaging. This position will also help strengthen processes, vendor oversight, and operational quality across the Medical Information function.

Location: Remote

Compensation: $165,000 – $210,000 annually

Responsibilities

• Support the development and execution of the Medical Information strategy for the assigned rare disease program
• Serve as a subject matter expert and day-to-day Medical Information lead
• Author, review, and maintain Medical Information materials
• Ensure scientific accuracy and compliance of content
• Conduct ongoing literature surveillance and partner with Clinical teams
• Implement and refine SOPs and quality controls for Medical Information inquiries
• Partner closely with Pharmacovigilance for adverse event reporting
• Manage external Medical Information vendors and oversee inquiry handling
• Oversee day-to-day intake and response to unsolicited medical inquiries
• Collaborate with various teams to ensure aligned scientific messaging
• Analyze and report inquiry metrics to inform medical strategy
• Contribute to the evaluation and implementation of tools to improve Medical Information processes

Qualifications

• Advanced degree required (MD, PharmD, PhD, or equivalent scientific degree)
• 3+ years of experience in Medical Information and/or Medical Affairs for Senior Manager consideration, or 5+ years for Associate Director consideration
• Demonstrated experience developing high-quality Medical Information content
• Experience supporting Medical Information operations, including vendor oversight
• Experience in rare disease preferred
• Strong written and verbal communication skills
• Strong cross-functional collaboration skills
• High level of scientific curiosity and attention to detail

Benefits

• Market-leading compensation
• 401(k) with employer match
• Employee Stock Purchase Program (ESPP)
• 100% employer-paid medical, dental, and vision premiums for you and your dependents
• Health Savings Account (HSA) with employer contributions
• Expanded mental health support
• Flexible, 'take-what-you-need' paid time off
• Comprehensive paid medical and parental leave
• Career pathing through regular feedback and professional development programs

Our client is an equal opportunity employer.