Senior Manager, Asset Management & Systems

YMP Real Estate Management, LLC.; Florida; Vor Ort; USD 120.000 - 170.000; Vollzeit

Zusammenfassung

YMP Real Estate Management, LLC in New York seeks a Senior Manager, Asset Management & Portfolio Operations to drive performance across the portfolio, oversee property-level operations, and lead initiatives with Finance, Leasing, Construction, and other teams.

The role partners with the Director of Investments & Analytics/Asset Management to identify performance issues, implement solutions, and deliver actionable insights.

Aufgaben

• Monitor property performance including occupancy, collections, revenue, expenses, NOI, leasing, CapEx, and KPIs.
• Identify performance issues, risks, and value-creation opportunities and work with property teams on corrective action plans.
• Support budgets, forecasts, business plans, financial analysis, underwriting, and investment decisions.
• Assist with portfolio reporting and recommendations to senior management and ownership.
• Participate in property walkthroughs and recurring asset performance assessments.
• Evaluate property operations, physical condition, deferred maintenance, capital needs, leasing performance, and market positioning.
• Prepare property assessment reports and maintain action plans to ensure identified issues are tracked through completion.
• Coordinate with Property Management, Construction, Accounting, and other teams to drive execution.
• Lead and support cross-functional Asset Management initiatives across the portfolio.
• Establish project plans, responsibilities, milestones, and reporting to improve accountability and execution.
• Support CapEx planning, operational improvements, property transitions, due diligence, and other strategic initiatives.
• Operating systems architecture. Own the software stack across the portfolio: property management, accounting, CRM, project management, communications, and reporting.
• Process automation. Identify high-volume manual work across operations, finance, leasing, and administration, and eliminate it through workflow automation, integrations between systems, and custom tooling.
• Custom tooling and internal applications. Build and deploy internal tools where off-the-shelf software doesn't fit the business: dashboards, trackers, reporting layers, AI-assisted workflows, and lightweight applications tailored to how the entities actually operate.
• Data and reporting infrastructure. Establish a single source of truth for operating and financial data across entities. Build the reporting layer that produces consistent, current portfolio views for ownership and department heads, replacing manual spreadsheet assembly.
• AI enablement. Identify where AI meaningfully reduces workload or improves decision quality across the business (document review, drafting, analysis, triage, tenant and vendor communication) and deploy it with appropriate controls. Train staff on practical use and maintain standards for what runs through these tools.
• Process documentation and standardization. Convert person-dependent knowledge into documented, repeatable process across the entities, so operations survive turnover and new hires ramp quickly.
• Vendor and systems governance. Own relationships with software vendors and implementation partners. Manage contracts, renewals, and consolidation opportunities. Maintain oversight of access, permissions, and data handling across platforms.
• Change management and adoption. Partner with department heads to drive adoption of new systems and process. Deliver training, monitor usage, and own the outcome, not just the deployment.

Jobbeschreibung

Senior Manager, Asset Management & Systems

Reports To: Director of Investments & Analytics/ Asset Management

Position Summary

The Senior Manager, Asset Management & Portfolio Operations supports the performance and execution of YMP's real estate portfolio through asset management, property-level oversight, portfolio initiatives, and process improvement. The role serves as a key execution partner to the Director of Investments & Analytics/ Asset Management, working across Property Management, Finance, Accounting, Leasing, Construction, and other teams to identify performance issues, implement solutions, and drive initiatives through completion.

Key Responsibilities

Asset Management & Property Performance

• Monitor property performance including occupancy, collections, revenue, expenses, NOi, leasing, CapEx, and other key KPls.


• Identify performance issues, risks, and value-creation opportunities and work with property teams on corrective action plans.


• Support budgets, forecasts, business plans, financial analysis, underwriting, and investment decisions.


• Assist with portfolio reporting and recommendations to senior management and ownership.

Property Inspections & Execution

• Participate in property walkthroughs and recurring asset performance assessments.


• Evaluate property operations, physical condition, deferred maintenance, capital needs, leasing performance, and market positioning.


• Prepare property assessment reports and maintain action plans to ensure identified issues are tracked through completion.


• Coordinate with Property Management, Construction, Accounting, and other teams to drive execution.

Portfolio Initiatives & Project Management

• Lead and support cross-functional Asset Management initiatives across the portfolio.


• Establish project plans, responsibilities, milestones, and reporting to improve accountability and execution.


• Support CapEx planning, operational improvements, property transitions, due diligence, and other strategic initiatives.

Requirements

Business systems and operational enablement

• Operating systems architecture. Own the software stack across the portfolio: property management, accounting, CRM, project management, communications, and reporting. Assess what's in place, identify redundancy and gaps, and define the target state. Lead selection, negotiation, implementation, and adoption of new platforms.

Process automation

• Process automation. Identify high-volume manual work across operations, finance, leasing, and administration, and eliminate it through workflow automation, integrations between systems, and custom tooling. Prioritize by hours recovered and error rate reduced.

Custom tooling and internal applications

• Custom tooling and internal applications. Build and deploy internal tools where off-the-shelf software doesn't fit the business: dashboards, trackers, reporting layers, Al-assisted workflows, and lightweight applications tailored to how the entities actually operate.

Data and reporting infrastructure

• Data and reporting infrastructure. Establish a single source of truth for operating and financial data across entities. Build the reporting layer that produces consistent, current portfolio views for ownership and department heads, replacing manual spreadsheet assembly.

Al enablement

• Al enablement. Identify where Al meaningfully reduces workload or improves decision quality across the business (document review, drafting, analysis, triage, tenant and vendor communication) and deploy it with appropriate controls. Train staff on practical use and maintain standards for what runs through these tools.

Process documentation and standardization

• Process documentation and standardization. Convert person-dependent knowledge into documented, repeatable process across the entities, so operations survive turnover and new hires ramp quickly.

Vendor and systems governance

• Vendor and systems governance. Own relationships with software vendors and implementation partners. Manage contracts, renewals, and consolidation opportunities. Maintain oversight of access, permissions, and data handling across platforms.

Change management and adoption

• Change management and adoption. Partner with department heads to drive adoption of new systems and process. Deliver training, monitor usage, and own the outcome, not just the deployment.