Senior Manager, Analytics & Transformation

Pret A Manger; New York (NY); On-site; USD 120,000 - 160,000; Full time

Job summary

Pret A Manger seeks a Senior Manager, Analytics & Transformation in New York to drive strategic analytics, performance reporting, and cross-functional partnerships across marketing, operations, and growth initiatives. Lead data-driven decisions to improve sales, guest satisfaction, and market expansion in the US.

You will develop dashboards, deliver actionable insights to the North America Leadership Team, and influence senior stakeholders while promoting a culture of continuous improvement and

Qualifications

• 5+ years of analytics-based experience in marketing, operations, finance, or top-tier consulting
• Deep expertise in business analytics, financial modeling, and data visualization tools (Power BI, SQL, Excel)
• Experience managing concurrent strategic priorities in fast-paced, operational environments with retail and digital/delivery components
• Strong understanding of QSR/fast casual KPIs, unit economics, and omnichannel operations
• Experience in organizations with brand values and mission-driven cultures preferred

Responsibilities

• Perform routine and ad-hoc analysis to drive business performance across like-for-like sales, transactions, product mix, market tests, and guest satisfaction
• Build and maintain dashboards and scorecards providing real-time KPI visibility across marketing, operations, and performance management
• Study menu performance, pricing strategy, daypart optimization, delivery channel performance, and market expansion opportunities
• Partner with Marketing to analyze subscription performance, digital ordering trends, loyalty initiatives, and promo efficacy
• Provide data-driven recommendations to the North America Leadership team to strengthen Pret US business
• Communicate insights clearly via PowerPoint and present findings with authority
• Champion data-driven decision-making and continuous improvement across the organization

Skills

Strategic thinking

Analytical rigor

Communication

Multitasking

Adaptability

Education

Bachelor's degree

MBA preferred

Tools

Power BI

SQL

Excel

Job description

Senior Manager, Analytics & Transformation

About Pret A Manger: Building the US Future of a Beloved Global BrandPret US is at a defining moment. Backed by substantial investment and strategic commitment, we are not simply operating; we are transforming a beloved brand in the American market. With a newly established US Board and an entirely rebuilt senior leadership team, we are assembling exceptional talent to drive this ambitious vision forward.This is an opportunity to join a winning team built on an ownership mindset, rapid learning, bias for action, and competitive drive. Our ideal candidates are resilient, flexible, comfortable with ambiguity, and data-driven. We are seeking leaders who thrive in dynamic, high-stakes environments and are energized by the challenge of building something remarkable.As part of the Pret US team, you will work directly with seasoned leaders who understand turnarounds, scaling operations, and delivering results. If you are driven to exceed ambitious goals, make bold decisions, and build a brand that matters, this is where you belong.Join us in writing the next chapter of Pret in America.

Key Responsibilities

Strategic Analytics & Insights

• Perform routine and ad-hoc analysis to drive business performance, including like-for-like sales and transactions growth, product mix shifts, market test performance, guest satisfaction, and guest satisfaction metrics
• Conduct studies on menu performance, pricing strategy, daypart optimization, delivery channel performance, and market expansion opportunities
• Partner with Marketing to analyze subscription program performance, digital ordering trends, loyalty initiatives, and promotional efficacy
• Provide data-driven recommendations to the North America Leadership team on ways to strengthen the Pret US business

Performance Management & Reporting

• Create and maintain dashboards and scorecards that provide real-time visibility into KPIs across marketing, operations, and performance management
• Conduct post-implementation reviews to capture learnings and drive continuous improvement across the organization
• Utilize competitor data and industry trends to provide insights on Pret's relative performance and areas of opportunity
• Proactively identify and raise risks and potential detractors from business performance

Stakeholder Management & Communication

• Influence and align stakeholders at all levels, from Shop General Managers to members of the North America Leadership Team
• Synthesize complex analyses into succinct and specific insights and recommendations
• Clearly and effectively communicate insights and takeaways via PowerPoint and present findings with authority
• Champion a culture of data-driven decision-making, continuous improvement, and Pret's core values

Qualifications

• Required Experience
• 5+ years of progressive experience in analytics-based roles in marketing, operations, finance, or top tier consulting firm
• Deep expertise in business analytics, financial modeling, and data visualization tools (including but not limited to Power BI, SQL, Excel)
• Experience managing concurrent strategic priorities in fast-paced, operational environments with both retail and digital/delivery components
• Strong understanding of QSR/fast casual key performance indicators, unit economics, and omnichannel operations
• Experience working in organizations with strong brand values and mission-driven cultures preferred
• Experience in quick service restaurant, food retail, hospitality, or consumer goods industries a plus

Required Skills & Competencies

• Strategic Thinking: Ability to connect analytics insights to business strategy make clear and logical recommendations to senior leaders
• Analytical Rigor: Advanced quantitative and qualitative analysis skills with exceptional attention to detail and accuracy
• Communication Excellence: Outstanding written and verbal communication skills, with ability to synthesize complex data into compelling executive narratives for diverse audiences
• Continuous Improvement: Exhibits curiosity and poses new questions and ideas for analyses independently
• Adaptability & Multitasking: Exceptional ability to manage multiple priorities simultaneously while maintaining quality; comfort with ambiguity and ability to pivot quickly
• Results Orientation: Relentless focus on execution, accountability, and delivering measurable business outcomes
• Cultural Fit: Passion for Pret's mission, values, and commitment to doing the right thing

Education

Bachelor's degree required (MBA Preferred)

Salary Range

The pay range for this role is $120,000 - $160,000. Compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and the specific work location of New York, New York, United States. In addition, you will be eligible for a discretionary bonus if you are an active employee as of fiscal year-end.