Senior Manager, Americas & EMEA Learning Operations (Fully Remote)

Otis; United States; Remote; USD 110,000 - 190,000; Full time

Job summary

Otis is seeking a Lead Regional Learning Operations for the Americas and EMEA to ensure scalable, high-quality program delivery. You will optimize processes with Lean, Kaizen, and AI automation, while overseeing learning tech, reporting, compliance, and vendor/financial management, and leading a team of learning specialists.

This role focuses on continuous improvement and cross-regional collaboration to elevate enterprise learning programs across the Americas and EMEA.

Qualifications

• 6+ years in learning operations and LMS management.
• Experience with Lean, Kaizen, and AI-driven automation.
• Strong PM, stakeholder partnership, and change-management abilities.

Responsibilities

• Oversee program deployment, learning tech, reporting, compliance, and vendor/financial management.
• Lead a team of learning specialists and drive continuous improvement.

Skills

Learning operations

LMS expertise

Lean

Kaizen

AI automation

Project management

Stakeholder partnership

Change management

Tools

LMS platforms

Job description

• Lead regional learning operations for Americas and EMEA, ensuring scalable, high-quality program delivery.
• Optimize processes via Lean, Kaizen, and AI automation to reduce manual effort.

Key Responsibilities:

• Oversee program deployment, learning tech, reporting, compliance, and vendor/financial management.
• Lead a team of learning specialists and drive continuous improvement.

Qualifications:

• 6+ years in learning operations, LMS expertise, and experience with Lean/AI.
• Strong project management, stakeholder partnership, and change management skills.

Otis

Otis is the world's leading elevator and escalator manufacturing, installation, and service company, moving 2.4 billion people daily. With 72,000 employees worldwide, we are a diverse, innovative team committed to safety, ethics, and quality.