Senior Manager, AI-Powered Business Process Optimization

Philip Morris International U.S.; Tampa (FL); Hybrid; USD 160,000 - 200,000; Full time

Benefits offered by this job

Annual bonus

401(k) with company match

Wellness benefits

Generous PTO

Pet insurance

Job summary

Philip Morris International U.S. is seeking a Senior Manager, Business Process Management to lead the design, governance, automation, and performance of enterprise business processes. This role focuses on cross-functional collaboration to optimize and automate processes for future growth.

The ideal candidate will have 8-12+ years of experience in business process management and a proven track record in driving AI and process improvements. The position offers a hybrid work model and a competitive salary.

Qualifications

• 8–12+ years of experience in Business Process Management or operational excellence.
• Ability to lead end-to-end process design and transformation.
• Hands-on experience with design and modeling tools like Signavio.

Responsibilities

• Establish enterprise BPM governance framework and oversee processes.
• Drive process roadmap and manage demand for projects.
• Shape and execute the AI and automation strategy.

Skills

Business Process Management

AI/automation strategy

Process design and modeling tools

Stakeholder management

Analytical skills

Education

Bachelor's degree

MBA or Master's in related field

Tools

SAP

Oracle

Salesforce

Power BI

Job description

Philip Morris International U.S. is seeking a Senior Manager, Business Process Management to lead the design, governance, automation, and performance of enterprise business processes. This role focuses on cross-functional collaboration to optimize and automate processes for future growth.

The ideal candidate will have 8-12+ years of experience in business process management and a proven track record in driving AI and process improvements. The position offers a hybrid work model and a competitive salary.