Senior Manager, Agentic Banking & Digital Ecosystems

Accenture; Austin (TX); Hybrid; USD 123,000 - 317,000; Full time

Job summary

Accenture Song seeks a Senior Manager to lead complex transformation programs for banking clients, translating strategic vision into actionable roadmaps and scalable digital ecosystems. You will guide multidisciplinary teams across strategy, technology and experience disciplines to surface products across digital channels, partner ecosystems, and AI-ready architectures.

The role emphasizes AI-enabled customer experiences, API-based integrations, and governance across markets, with a strong focus

Qualifications

• 10+ years in consulting, digital strategy, or technology strategy within financial services.
• Experience on digital transformation, customer experience, or platform initiatives.
• Strong understanding of digital banking platforms, fintech ecosystems, and API-based integrations.
• Experience with AI-driven customer experiences, conversational interfaces, or emerging digital ecosystem trends.
• Understanding of digital marketing, content strategy, or product experience optimization.
• Experience collaborating with engineering leadership to prioritize AI-readiness on roadmaps.
• Proven ability to lead complex programs and cross-functional teams.

Responsibilities

• Lead delivery of agentic commerce and digital ecosystem transformation for banking clients.
• Translate strategic vision into executable programs and roadmaps.
• Design integration approaches using APIs and data feeds.
• Lead architecture and platform modernization efforts for future digital banking experiences.
• Oversee governance, security, and compliance for AI-enabled platforms.
• Manage multi-disciplinary teams across strategy, technology, design and analytics.

Skills

Digital strategy

Program leadership

AI-driven customer experiences

APIs & integrations

Cross-functional collaboration

Education

Bachelor’s degree in Business/CS/Engineering

Job description

Accenture Song seeks a Senior Manager to lead complex transformation programs for banking clients, translating strategic vision into actionable roadmaps and scalable digital ecosystems. You will guide multidisciplinary teams across strategy, technology and experience disciplines to surface products across digital channels, partner ecosystems, and AI-ready architectures.

The role emphasizes AI-enabled customer experiences, API-based integrations, and governance across markets, with a strong focus