Senior Manager

Outback Steakhouse; Livonia (MI); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k

Job summary

Outback Steakhouse is hiring a Senior Manager to oversee daily operations of the front-of-house and back-of-house functions, ensuring a superb guest experience and adherence to food standards.

The role leads staffing, development, safety, and compliance, while coaching team members toward career growth and promotion within the brand. A flexible schedule and relocation within the region may be required.

Qualifications

• Minimum 3 years of salaried restaurant management experience.
• Hands-on experience in both FOH and BOH.
• Availability to work a flexible schedule.
• Minimum 21 years of age with legal authorization to work in the United States.
• Willingness to relocate within the assigned region.
• Bilingual a plus.

Responsibilities

• Assist with staffing levels by scheduling, recruiting, interviewing, and hiring.
• Actively participate in the career growth of hourly team members.
• Implement security protocols to ensure safety of employees and guests.
• Lead development paths for Outbackers to enable promotions.
• Ensure compliance with standards, policies, and health inspections.
• Provide direction and guidance to employees as part of the management team.
• Respond to guest feedback and seek opportunities to increase guest counts.

Skills

Staffing

Leadership

Customer Service

Flexible Schedule

FOH/BOH

Relocation

Bilingual

Job description

At Outback Steakhouse, we believe that people want to be part of something they can be proud of, is fun, and values you. Our goal for you as an Outbacker, which is what we affectionately call our team members, is to allow your BOLD personality to shine, make it a great place to work, while exceeding concentrated customer service and serious food standards, bringing our Guests an AUSS-SOME experience.

With limited supervision, the Senior Manager is responsible for the daily operations of the FOH/BOH functions in a restaurant, including appearance, presentation, customer experience, and professional leadership and direction to employees.

Position Details:

• Assist with staffing levels by scheduling, recruiting, interviewing, and hiring, while maintaining high employment quality standards aligned with the Outback Steakhouse brand.
• Actively participate in the career growth of hourly team members.
• Implement effective security protocols to always ensure the ongoing safety of both our employees and guests.
• Champion our development paths for all Outbackers so that they can reach their career goals. These development paths provide the roadmaps for our internal management promotions.
• Comply with operational standards, company policies, federal/state/local laws, and ordinances; all health inspections meet required state standards.
• Ensure the operational basics and standards are adhered to with total commitment and passion through providing direction and guidance to employees.
• Actively take part as a member of the management team.
• Respond to guest comments and seek the opportunity to build guest count while educating and empowering other Outbackers to act in a similar capacity.
• Set excellent customer service and work examples.
• Demonstrate knowledge of the entire menu and preparation.
• Engage in community and market-related opportunities at the restaurant.

Specific qualifications include:

• Minimum3 years ofsalariedrestaurant management experience
• Full Casual Dining or Casual Plus environment, preferred
• Hands-on experience in both FOHandHOH
• Availability to work a flexible schedule
• Minimum 21 years of age with legalauthorization to work in the United States
• Willingness to relocate within the assigned region.
• Computer skills, a plus
• Bilingual, a plus

Bloomin Brands offers benefits such as medical, dental, vision, and 401k. Further details around eligibility and additional benefit offerings can be found at https://bloominbrandsbenefits.com/

Compensation Range: Varies by Location

with potential for bonus based on eligibility and other business factors.

We value diversity and are proud to be an Equal Opportunity Employer. We are committed to providing all individuals employment consideration regardless of race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information or any other protected characteristic under applicable law.