Senior Maintenance Manager, Malibu and Santa Barbara

Pacaso; Thousand Oaks (CA); On-site; USD 95,000; Full time

Job summary

A leading company is seeking a Senior Maintenance Manager to oversee maintenance operations for their homes in Malibu and Santa Barbara. The ideal candidate will have extensive construction experience, manage vendor relationships, and ensure exceptional owner experiences. This role offers a competitive salary, stock options, and a supportive work environment with flexible PTO and comprehensive benefits.

Benefits

Unlimited, flexible PTO

Comprehensive health insurance

401(k) plan

Paid parental leave

Home office stipend

Cell phone reimbursement

Qualifications

• 7+ years in residential construction experience.
• Ability to travel daily within Malibu/Santa Barbara area.

Responsibilities

• Manage maintenance support for homes in Malibu and Santa Barbara.
• Lead large projects and oversee vendor relationships.
• Conduct inspections and contribute to capital planning.

Skills

Communication

Leadership

Problem Solving

Project Management

Customer Service

Job description

Senior Maintenance Manager, Malibu and Santa Barbara

Join to apply for the Senior Maintenance Manager, Malibu and Santa Barbara role at Pacaso.

About Pacaso

Pacaso exists to enrich lives by making second home ownership possible and enjoyable for more people. Our innovative co-ownership model is the easiest, smartest, and most responsible way for people to experience the joy of a second home. We provide all the benefits of true ownership without the hassles through our simplified financial structure, easy and equitable scheduling, and dedicated local property management. Founded by former Zillow executives, Pacaso has facilitated over $1 billion in transactions across more than 40 markets nationwide and internationally in Paris, London, and Cabo.

Opportunity Overview

We are seeking a solutions-oriented individual to support our Southern California homes and Owners. This role involves managing maintenance support for Pacaso homes in Malibu and Santa Barbara, ensuring owners have an exceptional experience. The ideal candidate will handle various home maintenance issues and construction projects while maintaining high customer service standards.

Responsibilities

• Travel regularly between Malibu and Santa Barbara to support both markets.
• Support routine maintenance and project management tasks.
• Ensure homes are in excellent condition through preventative maintenance, repairs, and projects.
• Diagnose and resolve maintenance issues such as appliance, HVAC, plumbing, electrical, and pool/spa problems.
• Lead large projects with the Director of Capital Projects, overseeing vendors, budgets, and schedules.
• Conduct inspections and contribute to capital planning budgets.
• Provide expertise and support cross-market initiatives.
• Mentor team members and lead skill development initiatives.
• Partner with regional leadership on maintenance strategies and asset management.
• Manage vendor relationships, evaluate estimates, and ensure quality work.
• Develop project plans considering budget, timing, and owner experience.
• Perform property inspections and assessments during acquisitions.
• Maintain detailed property data and inventory.
• Travel as needed and collaborate closely with Home Managers to deliver outstanding owner experiences.

Qualifications

• Strong residential construction experience with 7+ years in relevant trades.
• Live within the Malibu/Santa Barbara area or nearby (Oxnard, Camarillo, Ventura, Thousand Oaks) with the ability to travel daily.
• Established network of preferred vendors.
• Experience in construction project management, overseeing scope, budgets, and on-site operations.
• Proficiency in troubleshooting repair issues across various home systems.
• Flexible, detail-oriented, and capable of managing multiple priorities.
• Excellent communication and relationship-building skills.
• Leadership mindset with proactive problem-solving abilities.
• Team-oriented with a positive attitude and willingness to work weekends, evenings, and holidays.
• Tech-savvy with the ability to manage work orders and updates online.
• Own tools and equipment, valid driver’s license, and reliable transportation.
• Ability to maneuver tight spaces and lift up to 50 lbs.

Compensation

• Approximately $95,000 plus stock options.

Why Work at Pacaso?

• Competitive salary and stock options.
• Unlimited, flexible PTO.
• Comprehensive health insurance.
• Memberships to health and wellness services.
• 401(k) plan.
• Paid parental leave.
• Home office stipend and cell phone reimbursement.
• Remote team events and learning opportunities.

Pacaso values diversity and encourages applications from all backgrounds, including veterans and individuals with disabilities.