Job Description: About the Role
We are seeking a reliable, skilled, and hands-on Senior Maintenance Manager to oversee the upkeep, safety, and operational efficiency of multiple apartment buildings and manufactured home parks. This position manages a small but dedicated team of 2-5 maintenance technicians (to be determined based on needs) and reports directly to the Chief Operating Officer/General Manager. Being hands-on, includes also being responsible for a wide range of building and equipment maintenance tasks, including plumbing, electrical, HVAC, carpentry painting, and general repairs.
Must reside in Juneau, Alaska.
Key Responsibilities
- Ensure all apartment units, community facilities, and manufactured home park systems are safe, well-maintained, and compliant with local codes.
- Recruit, hire, supervise, train, and schedule a team maintenance staff.
- Coordinate daily work orders, preventive maintenance, and emergency repairs across multiple properties.
- With the assistance and approval of the Chief Operating Officer, oversee contractors and vendors for renovations, new manufactured home purchases & hookups, specialized repairs and capital projects.
- Maintain records of repairs, inspections, and inventory of tools, supplies, and equipment.
- Develop and implement preventive maintenance programs for HVAC, plumbing, electrical, and structural systems.
- Ensure properties and buildings comply with environmental regulations and filings. Including but not limited to waste disposal, water systems, sewers, soils and contaminates, etc.
- Respond promptly to emergency calls and prioritize safety and comfort.
- Support property management in budget planning and cost control for maintenance operations.
- Coordinate with staff: plumbing, electrical, drywall, locks, windows, appliance servicing, paint, carpentry, HVAC, water, sewer system repair and maintenance. 24/7 coverage of all service requests and after-hours emergencies in a timely, professional manner; inspections and maintenance of common areas; preventative maintenance and maintain accurate records; maintenance shop clean and stocked with inventory; maintain and secure and maintain machines, vehicles, plows, spreaders and other equipment.
Qualifications
- 5+ years of property maintenance or facilities management experience, including at least 2 years in a supervisory role.
- Strong knowledge of building systems, plumbing, electrical, HVAC, carpentry, and grounds maintenance.
- Experience with manufactured home park infrastructure (utilities, roads, water/sewer systems) is a plus.
- Ability to read and interpret technical manuals, blueprints, and regulatory requirements.
- Strong organizational, communication, and leadership skills with the ability to manage multiple priorities.
- Knowledge and provide training of staff on basic appliance repair, carpentry, plumbing, drywall, and electrical systems.
- Must own a full set of general basic tools. The company provides or rents other tools and equipment needed for specific jobs.
- Valid commercial driver’s license and proof of vehicle insurance are required. Be qualified and obtain DOT certification. Company reimburses employees for work-related mileage at IRS rates. Reliable transportation to/from work and job sites.
- Ability to use online electronic systems for managing workflows and orders. AppFolio experience is a plus.
Physical Requirements
- Lift and carry up to 45 lbs. frequently.
- Push/pull up to 200 lbs. using proper equipment.
- Frequent climbing, stooping, kneeling, crawling, and balancing.
Wright Services, Inc. has been providing quality housing for Alaska since 1982. With 5 apartment buildings (107 apartments) and 4 mobile home parks in Juneau, and 5 apartment buildings (132 apartments) in Anchorage, we offer our tenants housing ranging from urban studios to 2-bedrooms, and up to 3-bedroom apartments. We are a family-owned company with a small close-knit team.