Senior Maintenance Director - West Coast

AVE by Korman Communities; Phoenix (AZ); Hybrid; USD 120,000 - 135,000; Full time

Benefits offered by this job

Positive work environment

Professional development opportunities

Comprehensive benefits package

Paid Birthday Time Off

Paid Volunteer Time Off

Complimentary apartment stays

Job summary

A leading real estate company is looking for a Senior Maintenance Director to oversee maintenance operations across West Coast properties. You will guide and train maintenance teams, ensure brand standards are met, and support property managers. The ideal candidate will have over 5 years of related experience, strong leadership skills, and the ability to perform hands-on maintenance duties. This role requires frequent travel to properties in Arizona and California. Competitive salary and benefits offered.

Qualifications

• 5+ years of maintenance, construction, or related experience.
• Proven leadership and management skills.
• Excellent communication skills and positive attitude.

Responsibilities

• Support Maintenance Managers/Directors at all West Coast properties.
• Train and onboard new maintenance team members.
• Ensure team meets brand expectations and delivers services efficiently.
• Assist with budgeting for the maintenance department.

Skills

Team leadership

Communication skills

HVAC knowledge

Maintenance skills

Education

5+ years of related experience

Job description

Our award-winning hospitality-driven real estate brand is growing, and we are seeking hard-working and passionate top talent to grow their careers with us! If you are interested in being a pioneer with AVE as we continue to expand our portfolio of luxury flexible-stay apartment communities nationwide, apply today for an opportunity to join our team!

The Senior Maintenance Director role is a pivotal leader to each West Coast community's success. AVE is seeking a Senior Maintenance Director who is hands‑on and leads by example. The ideal candidate thrives on a fast-paced and diversified operation. This position will be responsible for guiding, training, and leading the onsite West Coast Maintenance teams.

This position will be based onsite in the Phoenix or Paradise Valley area. Flexibility to travel to all AVE West Coast properties in Arizona and California is required (travel may be for multiple consecutive weeks at a time). Travel area subject to change based on growth and operational need.

Job Responsibilities

• Support Maintenance Managers/Directors at all West Coast properties (currently AZ and CA), communicating with them regularly and offering remote and in‑person assistance when necessary
• Effectively communicate with each property and ensure the properties have the support they need to succeed
• Serve as the point of contact for executive leadership as well as onsite leadership to ensure the maintenance teams onsite are meeting the brand expectations
• Travel to all West Coast properties (currently AZ and CA) to train and onboard new maintenance team members and assist with new property openings
• Inspire and motivate the maintenance teams to achieve our high level of brand standards and overall resident experience
• Schedule, communicate, and hold maintenance team members accountable for responsibilities, including project completion and daily tasks
• Ability to work alongside the team and perform various maintenance functions in suites, amenity spaces, and common indoor/outdoor areas including but not limited to: painting, caulking, HVAC repairs, lock repairs, window/door repairs, electrical repairs, appliance repairs, preventative maintenance, and changing light bulbs, filters, batteries, etc.
• Ensure the team is completing resident service requests in a timely manner
• Assist team in preparing suites for move‑ins
• Create and execute preventative maintenance schedules including inspections of HVAC systems, interior/exterior lighting, fire safety, power washing, and more
• Manage outside vendor work performed at the properties from initial contact through completion, ensuring that you are effectively communicating the needs of the vendors and the team
• Assist with the recruitment process for new maintenance team members including, resume review, phone screen and interviewing
• Assist with budgeting for the maintenance department and identify areas for potential cost savings
• Act as the point of contact for the EVP and VP of Asset when working on capital projects, acquisitions, and new openings

Job Requirements

• 5+ years of maintenance, construction, or related experience, i.e. plumbing, electric, carpentry, appliance repairs, etc.
• Proven track record of leading a diverse, successful maintenance team of both salaried and hourly team members in multiple states
• Experience implementing new systems and property management programs to meet the needs of the operation
• Experience taking on new builds as well as established operations, ensuring construction is to the brand’s expectations
• Multi‑site multifamily real estate or hospitality/hotel industry experience strongly preferred
• Demonstrated leadership experience in managing a team, including coaching, mentoring, training, and holding team members accountable
• HVAC certified a plus (we will sponsor certification if not already certified)
• Excellent communication skills
• Positive and professional attitude
• Reliable transportation for required on‑call rotation and property emergencies that may occur outside of normal business hours

Must be available to work the required full‑time schedule of Monday through Friday 8:00am to 5:00pm with on‑call rotation and flexibility with nights and weekends based on business need.

Compensation

• $120,000–$135,000/year

Individual compensation decisions will vary as the annual base compensation range provided is approximate and determined by a variety of factors including but not limited to experience, qualifications, education, and geographic location. AVE also offers additional bonus potential paid out on a monthly and/or quarterly basis (dependent upon the position), which is not included in the base compensation range listed above. All applicants who meet the general job requirements as outlined in the description are encouraged to apply.

The Perks

• Fun, positive, and collaborative work environment
• Robust training program and ongoing professional development opportunities
• Comprehensive benefits package including: PTO, medical, vision, dental, and 401(k) (permanent full‑time roles only)
• Enjoy a special day to celebrate in your birthday month each year with paid Birthday Time Off (permanent part‑time and full‑time roles only)
• Opportunities to give back including participation in AVE's regular drives and fundraisers in addition to paid Volunteer Time Off each year to volunteer with your non‑profit organization of choice (permanent part‑time and full‑time roles only)
• Complimentary furnished apartment stays at any AVE location nationwide for personal travel (permanent part‑time and full‑time roles only)
• A career home! Tons of potential for long‑term career advancement within a rapidly expanding organization

About AVE

AVE is a brand of Korman Communities, a fifth‑generation, family‑owned‑and‑operated real estate company on a mission to create raving residents! Our first‑class residential communities offer flexible living solutions – fully furnished apartments for month‑to‑month stays and contemporary unfurnished apartments for longer lease terms. Our communities are designed to deliver unparalleled carefree living. We have professional, friendly teams on site to provide exceptional service, complimentary, on‑demand, business and resort amenities for convenience, and fun resident events to create a sense of community. While we own and operate a growing portfolio of best‑in‑class residential communities nationwide, our most important asset has always been our passionate, dedicated team members. We have a lot of longevity within our team because we commit to team members who embrace our values and promote our reputation for excellence. Many decades ago, we committed ourselves to a value system called QUEST which stands for Quality, Uniqueness, Excellence, Service, and Teamwork. The "S" representing "service," has been the driving force behind everything we do: service to our team members, service to our residents, service to our clients, and service to our communities.

Visit us online at https://www.aveliving.com/careers.

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