Role overview
Support enterprise mainframe environments by installing, configuring, maintaining, and troubleshooting independent software vendor products used with z/OS. This is a systems programming position focused on infrastructure and support software rather than application development, including on‑call incident response and contribution to technical projects.
Responsibilities
- Install, upgrade, test, configure, customize, and implement ISV software within z/OS environments.
- Diagnose and resolve incidents, problems, and changes while participating in a rotating on‑call schedule.
- Configure parameters, use SMP/E for installation and maintenance, and coordinate with software vendors when needed.
- Monitor supported systems and address issues involving scheduling, tape management, security, and other z/OS tools.
- Contribute to technical projects, assist colleagues with technical questions, and support major‑incident or emergency situations.
- Research and evaluate new supporting software.
Requirements
- At least 7 years of experience in a large‑enterprise mainframe environment, or an equivalent combination of education and experience.
- Bachelor's degree and/or equivalent relevant work experience.
- Strong knowledge of z/OS installation and maintenance, including SMP/E, TSO/ISPF, SDSF, and JCL.
- Strong knowledge of Unix System Services, including USS file‑system management and security.
- Ability to troubleshoot, implement changes, plan work, and remain effective under pressure.
- Strong written and verbal communication, customer service, teamwork, self‑motivation, and learning skills.
Nice to have
- Experience performing moderately complex ISV installations and the core functions of a mainframe systems programmer.
- Knowledge of z/OS security, service structures, Parallel Sysplex, and catalog management.
Benefits and work setup
- Remote work is encouraged when client‑site attendance is not required, with office‑based work also available.
- Flexible scheduling and a wellness program are offered.
- Benefits include paid time off, health‑plan options, a matched 401(k), dental and vision coverage, disability and life insurance, flexible spending accounts, family‑forming support, paid childbearing and parental leave, education or student‑loan assistance, and sabbatical leave.
- The listed full‑time salary range is $85,000–$148,000, with eligibility for annual performance‑based bonuses and an equity grant.