Senior Machine Learning Engineer (Chicago)

Hyatt Hotels Corporation; Chicago (IL); On-site; USD 150,000 - 180,000; Full time

Benefits offered by this job

Annual free hotel stays

Flexible work schedule

Headspace subscription

Wellbeing initiatives

Paid time off and healthcare

Job summary

Hyatt Hotels Corporation in Chicago is seeking a Senior ML Engineer to join the Data Science and Machine Learning team. The role focuses on designing, building, and operating scalable AI services across cloud environments, translating models into production-grade systems.

You will partner with data science, data engineering, and platform teams to advance Hyatt's AI platform capabilities, while mentoring colleagues and driving best practices in ML engineering and deployment.

Qualifications

• Master's degree in Computer Science, Software Engineering, Machine Learning, or a related field.
• 5+ years of experience building and operating machine learning solutions in cloud environments, with focus on AI services and MLOps foundations.
• Hands-on experience delivering end-to-end ML systems, spanning model development, deployment, and production infrastructure.
• Proficiency with modern ML engineering tooling, including cloud platforms, data pipelines, and CI/CD workflows.

Responsibilities

• Design end-to-end ML systems from data ingestion to model serving.
• Deploy scalable AI services supporting real-time and batch inference.
• Build and maintain ML infrastructure across cloud environments (EC2, EKS, SageMaker).
• Develop and evolve MLOps platforms, including training pipelines, deployment workflows, feature stores, and observability.
• Implement CI/CD and infrastructure-as-code patterns to automate model lifecycle management.
• Monitor production ML systems for accuracy and health.
• Collaborate with data engineering, governance, and security teams.

Skills

ML engineering

MLOps

CI/CD

Cloud platforms

Education

Master's degree in Computer Science

Tools

EC2

EKS

SageMaker

CI/CD workflows

Feature stores

Job description

Summary

The Opportunity

Hyatt Hotels Corporation seeks an enthusiastic Senior ML Engineer to join our Data Science and Machine Learning department. In this role, you will be collaborating closely with the broader Data and Analytics team, where you'll be instrumental in continuing to make Hyatt a leading hospitality company. You will be part of a team that is passionate about our purpose, committed to nurturing curiosity and new skills, and building connections across the organization with colleagues, customers, and guests.

Who We Are

At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues and our guests have been at the heart of our business and helped Hyatt become one of the best and fastest-growing hospitality brands in the world. Our transformative growth and the addition of new hotels, brands, and business lines can open the door for exciting career and growth opportunities for our colleagues.

As we continue to grow, we never lose sight of what's most important: People. We turn trips into journeys, encounters into experiences, and jobs into careers.

Why Now?

This is an exciting time to be at Hyatt. We are growing rapidly and are looking for passionate changemakers to be a part of our journey. The hospitality industry is resilient and continues to offer dynamic opportunities for upward mobility, and Hyatt is no exception.

How We Care for Our People

What sets us apart is our purpose-to care for people so they can be their best. Every business decision is made through the lens of our purpose, and it informs how we have and will continue to support each other as members of the Hyatt family. Our care for our colleagues is the key to our success. We're proud to have earned a place on Fortune's prestigious 100 Best Companies to Work For list since 2013. This recognition is a testament to the tremendous way our Hyatt family continues to come together to care for one another, our commitment to a culture of inclusivity, empathy, and respect, and making sure everyone feels like they belong.

We're proud to offer exceptional corporate benefits which include:

• Annual allotment of free hotel stays at Hyatt hotels globally
• Flexible work schedule
• Work-life benefits including wellbeing initiatives such as a complimentary Headspace subscription, and a discount at the on-site fitness center
• A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption
• Paid Time Off, Medical, Dental, Vision, 401K with company match

Who You Are

As our ideal candidate, you understand the power and purpose of our culture of care, and embody our core values of Empathy, Inclusion, Integrity, Experimentation, Respect, and Wellbeing. You enjoy working with others, are results-driven, and are looking for a variety of opportunities to develop personally and professionally.

The Role

The Machine Learning Engineer partners with data science, data engineering, and platform teams to design, build, and operate scalable AI services. This role is responsible for translating machine learning models into reliable, production-grade systems through strong infrastructure design, MLOps automation, and performance optimization. The position also contributes to cross-functional initiatives that advance the organization's AI platform capabilities.

Responsibilities

• Design and implement end-to-end ML systems, including data ingestion, feature processing, model training, and model serving
• Architect and deploy scalable AI services supporting real-time and batch inference use cases
• Build and maintain ML infrastructure across cloud environments (e.g., EC2, EKS, SageMaker, specialized inference hardware)
• Develop and evolve MLOps platforms, including training pipelines, deployment workflows, feature stores, and model observability
• Implement CI/CD and infrastructure-as-code patterns to automate model lifecycle management
• Optimize model training and inference performance for cost, latency, and hardware efficiency
• Monitor production ML systems for accuracy, reliability, and operational health
• Partner cross-functionally with data engineering, architecture, governance, and security teams to ensure compliant and scalable solutions
• Mentor team members on ML engineering, system design, and operational best practices
• Contribute to special initiatives that advance AI platform maturity and engineering standards

Qualifications

Experience Required

• Master's degree in Computer Science, Software Engineering, Machine Learning, or a related field
• 5+ years of experience building and operating machine learning solutions in cloud environments, with focus on AI services and MLOps foundations
• Demonstrated hands-on experience delivering end-to-end ML systems, spanning model development, deployment, and production infrastructure
• Proficiency with modern ML engineering tooling, including cloud platforms, data pipelines, and CI/CD workflows

Experience Preferred

• Experience designing and scaling real-time and batch inference systems in production
• Hands-on experience with deep learning frameworks and model optimization for performance and cost
• Experience building or contributing to shared MLOps platforms, feature stores, or ML observability solutions
• Familiarity with cloud security, governance, and compliance standards

The position responsibilities outlined above are in no way to be construed as all-encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.

We value our relationships with recruitment partners and require that agencies contact us first before submitting any candidates. Hyatt will not be responsible for any fees and obligations associated with unsolicited submissions unless a formal agreement is in place.

The salary range for this position is $150,000 to $180,000. This position is also eligible to earn incentive awards and an annual bonus. The final pay rate/salary offered to the successful candidate will depend on experience, skill level and other qualifications for the role, as well as the location of the performance of work. Pay for the successful candidate will meet local requirements, including the local minimum wage rate.