Senior Luxury Personal Shopper & Client Advisor

Bloomingdale's; Short Hills (NJ); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Day-1 Medical Benefits

Dental Benefits

Vision Benefits

Paid Time Off

Flexible Scheduling

Instant access to earned wages withPay

401(k) plan options

Bonus earning opportunities

Employee Discount

Job summary

Bloomingdale's in Short Hills seeks a Personal Shopper who builds long-term, high-value client relationships and drives sales through expert styling. This role requires luxury product knowledge, strong communication, and the ability to work with store leadership to educate clients and host events.

You will guide clients through wardrobe, home and gifting needs, leverage in-store and app tools, and maintain a high-touch service standard while adapting to busy schedules, holidays, and special

Qualifications

• High School Diploma or equivalent required.
• 3-5 years related experience.
• Excellent written and verbal communication skills.
• Ability to read, write, and interpret documents.
• Basic math skills such as addition, subtraction, multiplication, and division.
• Strong analytical and problem-solving skills.
• Must be able to work independently with minimal supervision.
• Able to react and adapt well to changing priorities.
• Leadership: Set clear expectations for leadership behavior and accountability for results.
• Ability to work a flexible schedule based on department and store/company needs which may include day, evening, weekends, and/or holidays. Regular, dependable attendance and punctuality is required.

Responsibilities

• Consistently provides a high-touch, personal experience; strong and consistent follow-up to ensure satisfaction and offer additional service.
• Services all shopping needs: personal wardrobe, family wardrobe, home needs, cosmetics and gifts.
• Highly knowledgeable about alterations and fit; leverages the alterations service to drive sales.
• Teaches clients how to edit, refine and style their wardrobes, both in the store and through in-home appointments.
• Effectively manages time and productivity; utilizes available technology to maximize efficiency.
• Expert in the features of the Bloomingdale's app and teach clients how to use it; utilizes "wish list" with clients to share product likes.
• Utilizes social media to stay aware of relevant fashion trends and pop culture; encourages user generated content by creating "post-worthy" experiences.
• Provides clients with premium access to products. Utilizes all tools to secure product for the customer: search and send, special order tool, online look books; can easily sell merchandise not within their four walls.
• Proactively seeks out product knowledge and has the confidence to sell luxury product.
• Hosts fashion presentations and private events in their own store each season; trade areas able to leverage Shopper to host events in local stores.
• Merchandise Personal Styling offices, demonstrating expert mixing of product.
• Develops a luxury client interested in attending unique events.
• Builds a relationship based on trust with each client.
• Has strong ties to the community, particularly with local charities; establishes Bloomingdale's as a strong supporter in the community that gives back while creating business opportunities.
• Assists the General Manager in acquiring new high value clients through networking.
• Serves as the store fashion leader, sharing trends and selling initiatives as a leader in the store.
• Cultivates trusting relationships with product designers and buyers to secure limited availability product only available through Personal Shopping, especially luxury opportunities.
• Cares about the overall service standard in the building, stops to assist or address clients' needs throughout the store.

Skills

Communication skills

Analytical thinking

Independent work

Flexibility

Leadership

Education

High School Diploma or equivalent

Tools

POS system

Job description

Bloomingdale's in Short Hills seeks a Personal Shopper who builds long-term, high-value client relationships and drives sales through expert styling. This role requires luxury product knowledge, strong communication, and the ability to work with store leadership to educate clients and host events.

You will guide clients through wardrobe, home and gifting needs, leverage in-store and app tools, and maintain a high-touch service standard while adapting to busy schedules, holidays, and special