Senior Logistics Process Engineer

Milestone Technologies, Inc.; Arizona; On-site; USD 86,000 - 106,000; Full time

Job summary

Milestone Technologies, Inc. is seeking a Senior Logistics Process Engineer to design and optimize end-to-end logistics for hyperscale and large‑campus data centers.

You will shape warehouse layouts, staging, inventory control, and returns while collaborating with IT and operations teams to implement system-enabled improvements. You will analyze current operations, develop scalable distribution models, and define performance metrics.

Qualifications

• Bachelor’s or Master’s degree in Industrial Engineering, Logistics, or a related field.
• Minimum 10 years of relevant experience in industrial engineering or logistics.
• Experience with large‑scale data center, warehouse, or high‑volume operations preferred.
• Lean Six Sigma, project management, logistics, or SAFe Agile certifications are beneficial.
• Experience with data center logistics, inventory control, or internal distribution is advantageous.

Responsibilities

• Design and optimize end-to-end logistics processes for data center campuses and warehouses.
• Develop scalable material-distribution models and define routes, service levels, and controls.
• Identify bottlenecks, delays, and risks; propose automation or standardization.
• Conduct time studies and establish standard work, staffing, and capacity needs.
• Create and use simulations to test layouts, flows, and resource utilization.
• Produce process documentation, including flows, swimlanes, and rules.
• Translate requirements into functional specs for WMS, TMS, ERP, and IoT systems.
• Monitor KPIs like throughput, lead time, inventory accuracy, and utilization.

Skills

Logistics knowledge

Industrial engineering

Discrete-event simulation

Process documentation

Analytical thinking

Cross-functional collaboration

Education

Industrial Engineering degree

Lean Six Sigma certification

Tools

WMS

TMS

ERP

Job description

Company Overview

Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential.

Company Overview

Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential.

Our seasoned professionals deliver services based on Milestone’s best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 3,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed.

Job Overview

The Senior Logistics Process Engineer is responsible for designing, optimizing, documenting, and implementing end-to-end logistics processes for hyperscale and large-campus data center operations. The role focuses on the rapidly evolving logistics requirements created by data center expansion, including warehouse operations, hub-to-spoke and internal material distribution, rack receiving and movement, spare parts, staging, transportation, inventory control, returns, reverse logistics, and system-enabled traceability. The position combines process engineering, industrial engineering, logistics technology, and data analysis to create scalable, safe, measurable operating models.

Key Responsibilities

• Design and optimize end-to-end logistics processes across receiving, inspection, staging, put-away, storage, replenishment, picking, internal distribution, rack movements, outbound flows, returns, reverse logistics, and spare-parts management.
• Develop scalable internal material-distribution models for data center campuses, warehouses, hubs and spokes, defining material handoffs, routes, service levels, process controls, exception paths, and ownership.
• Analyze current-state operations to identify bottlenecks, unnecessary handling, delays, inventory risk, capacity constraints, safety risks, and opportunities for automation or standardization.
• Conduct time studies and time-and-motion studies to establish cycle times, standard work, productivity expectations, staffing assumptions, and capacity requirements.
• Build or support discrete-event simulations and scenario models to test process flows, warehouse layouts, resource utilization, queues, staffing levels, equipment needs, and future volume growth before implementation.
• Create and maintain process documentation including process flows, swimlane diagrams, value-stream maps, decision logic, system interaction maps, business rules, and operational standards.
• Design and optimize warehouse layouts and operating processes, including staging zones, storage strategy, replenishment, cycle counting, quarantine, returns, material routes, and location controls.
• Translate operational requirements into functional requirements for WMS, TMS, ERP, inventory, product automation, IoT, AI, and other logistics technologies; support selection, testing, implementation, and post-launch optimization.
• Define and monitor KPIs including throughput, lead time, cycle time, delivery accuracy, inventory accuracy, productivity, utilization, returns, and inventory turnover; use data to validate improvement impact.
• Partner with operations, business intelligence, safety, compliance, and customer teams during data center launches, expansions, service transitions, and continuous‑improvement initiatives.
• Conduct on‑site operational assessments, process observations, time studies, implementation validation, and workflow analysis across data center campuses and warehouse environments.

Key Skills & Qualifications

• Strong knowledge of logistics, warehouse operations, supply chain, inventory control, internal distribution, transportation, and reverse logistics.
• Strong process and industrial‑engineering capability, including process design, time studies, capacity analysis, workflow optimization, standard work, and continuous improvement.
• Experience with discrete‑event simulation, process modelling, or operational scenario analysis is highly desirable.
• Strong process‑mapping and documentation capability, with the ability to translate complex operations into clear workflows, standards, and system requirements.
• Experience with WMS, TMS, ERP, inventory, or logistics platforms
• Strong analytical and structured problem‑solving skills, with the ability to use operational data to identify constraints, root causes, and improvement opportunities.
• Strong project, stakeholder, and communication skills with experience coordinating cross‑functional process and technology implementations.

Education & Experience

• Bachelor’s or Master’s degree in Industrial Engineering, Mechanical Engineering, Supply Chain Management, Logistics, Operations Engineering, or a related discipline.
• Minimum 10 years of relevant experience in industrial engineering, process engineering, logistics, supply chain, or a comparable operational environment.
• Experience supporting large‑scale data center, warehouse, distribution, manufacturing, or other high‑volume mission‑critical operations is preferred; large‑campus data center logistics experience is highly advantageous.
• Professional certifications such as Lean Six Sigma, project management, logistics, or SAFe Agile are beneficial.

Travel & Work Environment

• The role may require sporadic travel to data center campuses, warehouses, implementation sites, or customer locations to complete process studies, validate designs, support launches, and confirm operational performance.

This position is designated for Export Control Screening (ECS) and may require access to hardware, software, technology, technical data, facilities, systems, or customer environments subject to U.S. export control laws, including the EAR and, where applicable, the ITAR. Following an offer, the selected candidate must complete Milestone Technologies’ Export Control Compliance Verification Form and certification and provide any requested supporting documentation. Any assignment or continued access to controlled items is contingent upon the company’s determination that the individual is legally authorized to receive such access or that any required government authorization can be obtained. This review is conducted solely for export‑control compliance purposes and is separate from Form I‑9 employment eligibility verification.

Compensation

Estimated Pay Range: $96,000