Senior Logistics Manager

Suzano; Pine Bluff (AR); On-site; USD 110,000 - 150,000; Full time

Benefits offered by this job

Company-paid benefits

Job summary

Suzano seeks a Senior Logistics Manager to lead warehousing, shipping, transportation, and 3PL coordination from manufacturing to customers. You will drive OTIF performance, control logistics costs, and build a strong talent pipeline to support future leadership and operational needs.

You will partner with Production, Procurement, and Customer Service to align capacity and requirements, while transforming logistics processes and ensuring safe, compliant operations across rail and truck networks.

Qualifications

• Bachelor’s degree in Logistics, Supply Chain Management, Business Administration, or Engineering.

Responsibilities

• Lead day-to-day logistics operations across warehousing, shipping, transportation, and finished goods activities.
• Oversee transportation operations using rail and truck to ensure on-time and in-full deliveries.
• Manage 3PLs, external warehouses, freight partners to maintain service quality and cost efficiency.
• Develop the logistics leadership team and succession plans for future leadership.
• Build internal talent pipelines to support workforce planning and future needs.
• Develop and monitor scores and KPIs related to OTIF, productivity, costs, and service levels.
• Collaborate with Production, Procurement, and Customer Service to align capacity and customer requirements.
• Drive change management to modernize processes and reduce waste.
• Oversee export and transportation activities and identify cost-saving opportunities.
• Resolve logistics-related customer issues and implement corrective actions.

Education

Bachelor’s degree in Logistics, Supply Chain Management, Business Administration, Engineering

Job description

Nice to meet you, We Are Suzano! At Suzano, we believe innovation and sustainability go hand in hand. This union gave rise to a meaningful attitude: innovability, which guides us in thinking outside the box and looking beyond to tackle the challenges of the 21st century. We plant and grow trees. We transform this renewable raw material into innovative and sustainable bioproducts that are part of the everyday life of over 2 billion people. We cultivate life on the sheet of the notebook that teaches children, in the diaper that protects babies, in the biodegradable cup of coffee that does not harm the environment, in absorbent papers and in the convenience of using sustainable packaging. Get to know us in 2 minutes! https://www.youtube.com/watch?v=G7Dksqf_Nb4

About the Role

The Senior Logistics Manager leads logistics and finished goods operations, with responsibility for warehousing, shipping, transportation, and third-party logistics activities. This role is critical to ensuring products move safely, efficiently, and on time from our manufacturing operations to our customers through rail and truck transportation. The Senior Logistics Manager will partner closely with Production, Procurement, Customer Service, and other operational teams to improve On-Time In-Full (OTIF) performance, control logistics costs, strengthen customer service, and transform the overall logistics organization. A major focus of this position will also be developing the team, building succession plans, and creating a strong talent pipeline to support future leadership and operational needs.

What You’re Going to Do

• Lead day-to-day logistics operations across warehousing, shipping, transportation, and finished goods activities, ensuring safe, reliable, and efficient execution.
• Oversee transportation operations utilizing both rail and truck, ensuring products are delivered to customers on time and in full.
• Manage third-party logistics providers (3PLs), external warehouses, freight partners, and related logistics operations to ensure strong service, cost, and performance.
• Lead and develop the logistics leadership team and broader organization, creating succession plans and preparing employees for future career and leadership opportunities.
• Build a strong internal talent pipeline to support workforce planning, anticipated retirements, and future operational needs.
• Develop and monitor logistics scorecards and key performance indicators related to OTIF, productivity, transportation costs, service levels, and operational efficiency.
• Collaborate closely with Production, Procurement, Customer Service, and other teams to align production, inventory, transportation capacity, and customer requirements.
• Drive change management and transformation initiatives to modernize logistics processes, improve productivity, reduce waste, and strengthen organizational capabilities.
• Oversee freight, export, and transportation activities while identifying opportunities to optimize logistics costs and improve customer service.
• Manage and resolve logistics-related customer claims and complaints, identifying root causes and implementing corrective actions to prevent recurrence.

Minimum Qualifications

• Bachelor’s degree in Logistics, Supply Chain Management, Business Administration, Engineering, or a related field.
• Significant experience in logistics, transportation, warehousing, or supply chain operations within a manufacturing or similarly complex operational environment.
• Proven experience leading teams and managing day-to-day logistics operations.
• Experience managing or working directly with railroad transportation operations.
• Experience with truck transportation, freight management, warehousing, and logistics service providers.
• Demonstrated ability to manage operational performance, costs, productivity, and customer service metrics.
• Experience leading organizational change, process improvement, or operational transformation initiatives.

Preferred Qualifications

• Experience in the paper, packaging, pulp, forest products, or related manufacturing industries.
• Experience managing 3PL providers and external warehouse operations.
• Experience with export logistics and freight operations.
• Experience developing succession plans and building talent pipelines within an operational organization.
• Experience using logistics KPIs, scorecards, and data to drive continuous improvement.

What We’re Looking For

• People-Focused Leader: Develops employees, creates opportunities for growth, and builds a strong pipeline of future leaders.
• Change Leader: Comfortable challenging existing processes and leading teams through transformation and organizational change.
• Operational Leader: Understands day-to-day logistics operations and stays connected to what is happening in the field.
• Collaborative Partner: Builds strong relationships across Production, Procurement, Customer Service, and other functions.
• Analytical Thinker: Uses operational data, KPIs, and scorecards to identify problems and drive better decisions.
• Customer-Focused: Understands how logistics performance impacts the customer experience and proactively addresses service issues.
• Results-Oriented: Balances safety, service, productivity, cost, and people development while maintaining accountability.
• Safety Champion: Promotes a strong safety culture across employees, contractors, transportation providers, and warehouse operations.

We are pleased to offer an attractive compensation and benefits package for this role, which includes:

• Medical, Dental, and Vision Insurance: Multiple plan options with nationwide networks to support your physical health and preventive care.
• Life and AD&D Insurance: Company-paid basic coverage and optional plans to protect you and your loved ones.
• Disability Insurance: Short-term and long-term coverage to help protect your income in case of illness or injury.
• 401(k) Retirement Plan: Automatic enrollment with a generous company match to help you plan for the future.
• Health Savings Account (HSA) and Health Reimbursement Arrangement (HRA): Tax-advantaged accounts with company contributions to help manage healthcare expenses.
• Flexible Spending Accounts (FSAs): Options for healthcare, limited-purpose, and dependent care expenses.
• Voluntary Benefits: Additional protection through accident, critical illness, and hospital indemnity insurance.

Suzano is proud to be an Equal Opportunity Employer. Suzano provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, or status as a covered veteran in accordance with applicable federal, state, and local laws. Suzano complies with applicable state and local laws governing non-discrimination in employment in every work location. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. All positions at Suzano are subject to random drug and alcohol screening, performed in conformance with applicable law and internal Policy.

Suzano is the world’s largest pulp manufacturer and one of the largest paper producers in Latin America, with over 56,000 employees and contractors impacting more than 2 billion people globally. With over 100 years of history, we combine innovation and sustainability and are expanding in North America through strategic acquisitions. We lead in sustainable forestry practices, planting 1.2 million eucalyptus seedlings every day in Brazil, and transform renewable resources into sustainable bioproducts like biodegradable coffee cups, eco-friendly packaging, and tissue products. Suzano’s solutions enhance daily life while safeguarding the environment. Join us in shaping a sustainable future together.