Senior Locksmith

Benchmark Hospitality at DU; Roanoke (TX); On-site; USD 36,000 - 44,000; Full time

Benefits offered by this job

Free parking on-site

Free lunch for associates

Tuition reimbursement

401k with employer matching

Benchmark hotel discounts

Job summary

Pyramid Global Hospitality is seeking a full-time Locksmith at Deloitte University in Westlake, Texas to manage Salto electronic locks and master key systems for a private hotel and conference center. The role requires extensive locksmith experience and strong knowledge of access-control hardware, with opportunities for career growth within Benchmark Hospitality at a premier campus.

The position offers a daytime shift with an hourly pay range and comprehensive benefits.

Qualifications

• Six years of locksmith experience required.
• Expert-level experience with electronic lock systems, specifically Salto, required.
• Strong knowledge of mechanical locks, door hardware, key control, and master key systems. ASSA ABLOY experience preferred.
• Locksmith certifications from ALOA or other organization preferred.
• Skilled in diagnosing and repairing electronic access-control systems.
• Ability to read floor plans, door schedules, blueprints, and key plans.
• Texas Driver’s License with good driving record preferred.

Responsibilities

• Serve as the property expert and escalation point for locksmith and access-control issues.
• Install, program, maintain, troubleshoot, and repair the Salto electronic lock system, including locks, readers, credentials, access levels, and related equipment.
• Install, repair, adjust, rekey, and maintain mechanical locks, cylinders, door hardware, hard keys, and master key systems.
• Perform complete door preventive maintenance and maintain accurate records for locksmith and electronic lock systems.
• Diagnose complex issues involving electronic locks, batteries, power, communication, software, and connectivity.
• Support locksmith and access-control work for renovations, construction projects, room changes, and new installations.
• Coordinate with Facilities, Security, Information Technology, vendors, and contractors to resolve access-control issues.
• Coach and mentor other technicians and Locksmith on locksmith practices, Salto systems, troubleshooting, and safe work practices.
• Maintain a safe, clean, and efficient workspace and manage the inventory of tools, keys, credentials, and replacement parts.

Skills

Locksmith experience

Salto system

Electronic locks

Mechanical locks

Door hardware

Key control

Tools

Salto system

Lock hardware

Job description

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands‑on approach focused on exceptional service, operational excellence, and long‑term partnerships.

At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact.

Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.

About Our Property

Deloitte University Hotel & Conference Center - Benchmark Hospitality

• High‑end private hotel and conference center called Deloitte University. Closed to the public.
• 1,400 hotel rooms - all single occupancy, no suites.
• Nine restaurants and lounges including a Starbucks and Seattle's Best Coffee, and three sit down restaurants.
• 200,000 square feet of meeting space - Ballrooms, Amphitheater and classrooms.
• Fitness Center, jogging trails and sports fields (all available to our associates to use!)
• All professional clientele. No weddings, holiday parties, school groups, or other social‑type events.
• Located in Westlake, Texas - near Keller, Southlake, and Roanoke.
• For more information about our property, check our website: BenchmarkHotelDFW.com
• Property is managed by Benchmark Hospitality at Deloitte University.

Benefits & Perks

• Awesome Employee Focused Culture with many Associate Events!
• Closed many weekends and most holidays - 10 days of holiday pay.
• Up to 14 Vacation & Sick days per year.
• Weekly pay!
• Leadership and Career development programs. Many opportunities to grow and transfer to new positions.
• Free Lunch in our newly remodeled Associate Cafeteria.
• Eligible for Medical Insurance and other awesome benefits within 30 days of employment.
• Employer matching 401k.
• Tuition Reimbursement.
• Free parking on-site.
• Free uniforms and we will clean them!
• Benchmark Hospitality hotel discounts.

#PGH-DU #PGH-BMC Benchmark Hospitality

What You Will Have An Opportunity To Do

BASIC FUNCTION:

• Status: Full‑time
• Availability: 1st shift
• Pay Rate: $26-$32 per hour, based on experience
• Location: Benchmark Hospitality at Deloitte University

Essential Functions

• Serve as the property expert and escalation point for locksmith and access‑control issues.
• Install, program, maintain, troubleshoot, and repair the Salto electronic lock system, including locks, readers, credentials, access levels, and related equipment.
• Install, repair, adjust, rekey, and maintain mechanical locks, cylinders, door hardware, hard keys, and master key systems.
• Perform complete door preventive maintenance and maintain accurate records for locksmith and electronic lock systems.
• Diagnose complex issues involving electronic locks, batteries, power, communication, software, and connectivity.
• Support locksmith and access‑control work for renovations, construction projects, room changes, and new installations.
• Coordinate with Facilities, Security, Information Technology, vendors, and contractors to resolve access‑control issues.
• Coach and mentor other technicians and Locksmith on locksmith practices, Salto systems, troubleshooting, and safe work practices.
• Maintain a safe, clean, and efficient workspace and manage the inventory of tools, keys, credentials, and replacement parts.
• Location: Benchmark Hospitality at Deloitte University.

Job Category: DUCareersInMaintenance

What are we looking for?

Qualifications

• Six years of locksmith experience required.
• Expert‑level experience with electronic lock systems, specifically Salto, required.
• Strong knowledge of mechanical locks, door hardware, key control, and master key systems. ASSA ABLOY experience preferred.
• Locksmith certifications from ALOA or other organization preferred.
• Skilled in diagnosing and repairing electronic access‑control systems.
• Ability to read floor plans, door schedules, blueprints, and key plans.
• Texas Driver’s License with good driving record preferred.

Compensation

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.