Senior Loan Sales Representative - North Charleston, SC

1st-Franklin-Financial-Corporation; North Charleston (SC); Presencial; USD 24 000 - 26 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive pay

401(k) and 401(k) matching

Paid time off, holidays, and volunteer

Resumo da oferta

1st Franklin Financial Corporation in North Charleston, SC is seeking a Senior Loan Sales Representative to build relationships with customers and drive branch goals. You will work closely with the Branch Manager and staff to identify customer needs and present loan options.

The ideal candidate has at least 3 years of customer service experience, strong interpersonal skills, and proficiency with MS Office. Office-based role, on-site customers, and a valid driver’s license are required.

Qualificações

• High School Diploma or equivalent.
• On-site branch office work is essential; working from home is not permitted.
• Minimum 3 years of customer service experience.
• Ability to meet licensing requirements of various States and Federal regulators.
• Demonstrate the ability to analyze relevant information and apply judgment.
• Advanced interpersonal relationship skills across diverse settings.
• Ability to maintain confidential information.
• Action and result oriented.
• Proficient with MS Office Suite products.
• Must possess a valid driver’s license and ability to operate a vehicle.

Responsabilidades

• Recommends products and services to support branch sales goals and customer expectations.
• Markets branch products and services to customers and potential customers.
• Conducts collection calls of customer accounts to arrange payment.
• Seeks opportunities to originate new loans with customers.
• Develop knowledge of credit underwriting methods and sales tools.
• Ensures customer information is correct and documents interactions.
• Meets or exceeds branch and individual goals.
• Dialogues with customers to identify and respond to needs promptly.
• Builds internal and external relationships.
• Maintains customer confidentiality and privileged information.
• Follows all 1FFC policies and procedures.
• Complies with State and Federal regulations.
• Exhibits knowledge of all 1FFC products.
• Seeks additional opportunities and responsibilities.

Conhecimentos

Interpersonal skills

Customer service

Confidentiality

MS Office Suite

Formação académica

High School Diploma or equivalent

Ferramentas

MS Office Suite

Descrição da oferta de emprego

Senior Loan Sales Representative - North Charleston, SC

#26-571

North Charleston, South Carolina, United States

Job Description

Join the 1 st Franklin team as a SeniorLoan Sales Representative.

Salary: $17.25 - $18.74 per hour

This position leverages interpersonal skills, and business knowledge to meet the needs of our customers. This position works closely with the Branch Manager and staff to build relationships and identify the needs of customers. The Sr. Loan Sales Representative is knowledgeable of features of products and services to drive that exceptional customer experience. The Sr. LSR interviews customers utilizing professionalism, patience, curiosity, and a results-oriented manner.

Principal Accountabilities and Key Activities

• Recommends product and services to support individual, branch sales goals, and customer expectations
• Markets branch products and services to customers and potential customers
• Conducts assigned collection calls of customer accounts to arrange payment
• Seeks opportunities to originate new loans with new and existing customers
• Develop knowledge of credit underwriting methods and sales tools
• Ensures customer information is correct and documents interactions
• Consistently meets or exceeds branch and individual goals
• Conducts dialogues with customers to identify and respond to needs in a timely and efficient manner
• Builds internal and external relationships
• Ensures customer confidentiality and privileged information is maintained
• Adheres to all 1FFC policies and procedures dialogues
• Complies with all State and Federal regulations
• Exhibits knowledge of all 1FFC products
• Seeks additional opportunities and responsibilities

Education, Qualifications and Experience

• High School Diploma or equivalent
• Serving our customers by working onsite at the branch office is an essential function of this job (working from home is not permitted under any circumstances)
• Minimum 3 years previous Customer Service experience
• Ability to meet current Licensing requirements of various States and Federal regulators
• Demonstrate the ability to analyze relevant information and apply individual judgment
• Advanced interpersonal relationship skills at a variety of levels and greatly differing social and business settings
• Ability to maintain confidential business and personal information
• Action and result focused
• Proficient with MS Office Suite products
• Must possess a valid driver's license and the ability to operate an automobile

About Us:

1 st Franklin Financial Corporation has been a family run company for over 80 years. Our goal is to provide financial solutions across our footprint. Today we have over 380 offices across the Southeast and continue to expand into new territory. We offer you the potential to earn an annual salary. To support your growth, we also offer training programs and other developmental opportunities for employees.

Benefits include:

• Competitive pay
• 401(k) and 401 (k) matching
• Paid time off, paid holidays, and paid volunteer time

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