Senior Living Operations Leader | Travel‑Heavy Role

Discovery Senior Living; Austin (TX); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Competitive wages

Access to wages before payday

Flexible scheduling (FT/PT)

Paid time off and Holidays (full-time)

Comprehensive benefits (health, dental

401(K) with employer matching

Paid training

Opportunities for advancement

Meals and uniforms

Employee Assistance Program

Job summary

Provincial Senior Living is seeking an Operations Specialist to lead Independent Living communities during leadership vacancies or critical needs. You will oversee standards, occupancy, and budgets while guiding teams to deliver exceptional resident care and service.

The role requires 100% nationwide travel, with a typical schedule of 10 days on, 4 days off, and willingness for extended stays. A Bachelor’s degree is preferred and prior management experience in senior living or hospitality is

Qualifications

• Bachelor’s degree preferred in Business Administration, Hospitality, or related field.
• Minimum of three years of managerial experience, preferably in senior living, hospitality, or related service industry.
• Demonstrated experience with budget oversight, hiring, coaching, and daily operations supervision.
• Previous sales or business development experience preferred.

Responsibilities

• Communicates a clear, resident-focused vision aligned with a resident-centered model of care.
• Models Provincial Senior Living’s mission and values in all aspects of leadership.
• Participates in planning and implementing marketing and sales strategies with Regional support.
• Builds relationships within the local area to drive occupancy and maintain competitive positioning.
• Ensures effective external business development strategies and adjusts plans as needed.
• Holds Sales Team Members accountable for achieving referral and move-in goals.
• Dedicated to meeting the expectations and requirements of residents and their families.
• Obtains first-hand resident feedback to improve services and enhance resident satisfaction.
• Leads engagement improvement plans and conducts Town Hall and Resident Council meetings.
• Effectively resolves resident concerns and promotes a welcoming, vibrant community environment.
• Connects daily with residents and families to gather feedback and follow up on questions or issues.
• Maintains a safe, clean, and welcoming community environment.
• Complies with company policies and standards for resident and team member well-being.
• Leads and promotes Safety and Risk Management practices.
• Ensures all incidents are addressed promptly and corrective actions are implemented as needed.
• Cooperates with municipal, county, and state agencies to ensure compliance with applicable guidelines.
• Provides input for budget preparation and adheres to established financial goals.
• Monitors departmental budgets and reviews spend downs with department heads.
• Reviews monthly financial statements, identifies variances, and implements corrective actions.
• Manages labor and other key expenses to align with occupancy and service level needs.
• Prepares and submits timely expense and budget data, as well as other community reports.
• Provides overall management and oversight of the P&L, budget, and occupancy expectations.
• Assists with hiring and onboarding of permanent Executive Directors and leadership team members.
• Provides training and support to new Executive Directors to ensure a smooth transition.
• Oversees all departments to ensure efficient operations and alignment with financial and operational goals.
• Recruits, selects, and supports comprehensive training for department heads.
• Provides constructive feedback and performance reviews for department heads.
• Fosters a positive, collaborative, and resident-focused work environment through open communication and consistent presence in the community.
• Promotes the sharing of best practices and development of team management skills.

Skills

Leadership

Budget oversight

Operations management

Education

Bachelor’s degree preferred

Job description

Provincial Senior Living is seeking an Operations Specialist to lead Independent Living communities during leadership vacancies or critical needs. You will oversee standards, occupancy, and budgets while guiding teams to deliver exceptional resident care and service.

The role requires 100% nationwide travel, with a typical schedule of 10 days on, 4 days off, and willingness for extended stays. A Bachelor’s degree is preferred and prior management experience in senior living or hospitality is