Senior Living Operations Lead – Resident Care

Sunrise Senior Living; Annapolis (MD); On-site; USD 58,000 - 75,000; Full time

Job summary

Sunrise Senior Living in Annapolis, MD, is seeking an Assisted Living Coordinator to lead daily care operations and develop a strong caregiving team, delivering resident-centered care in a compliant, quality-focused environment.

You’ll recruit, hire, schedule, review timekeeping, and collaborate with clinical teams on assessments and care planning while monitoring resident changes and communicating with families. This role also supports budget and performance management.

Qualifications

• 1+ year experience in assisted living, long-term care or healthcare.
• 1+ year supervisory or team leadership experience.
• Strong staffing, scheduling and team management skills.
• Knowledge of resident care practices and regulatory requirements.
• Strong communication, organization and problem-solving skills.
• Proficiency in Microsoft Office and care systems.
• Flexibility to work evenings, weekends and support operations.

Responsibilities

• Lead recruiting, hiring and development of the caregiving team
• Manage staffing, scheduling and daily timekeeping reviews
• Oversee daily operations of the assisted living neighborhood
• Ensure delivery of Resident-Centered Care and ISP execution
• Partner with clinical teams on assessments, care planning and resident needs
• Monitor resident changes in condition and communicate with families
• Collaborate with Activities and Dining to enhance resident experience
• Ensure compliance with regulatory, safety and quality standards
• Manage team performance, engagement, coaching and evaluations
• Support department budget, labor management and operational efficiency

Skills

Staffing & scheduling

Team leadership

Regulatory compliance

Resident care practices

Communication skills

Organization & planning

Problem solving

Care systems knowledge

Tools

Microsoft Office

Job description

Sunrise Senior Living in Annapolis, MD, is seeking an Assisted Living Coordinator to lead daily care operations and develop a strong caregiving team, delivering resident-centered care in a compliant, quality-focused environment.

You’ll recruit, hire, schedule, review timekeeping, and collaborate with clinical teams on assessments and care planning while monitoring resident changes and communicating with families. This role also supports budget and performance management.