Senior Living Front Desk Concierge

Sonida Senior Living; Indianapolis (IN); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Flexible scheduling

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401k retirement savings with company/3

Employee Assistance Program

Paid time off from day one

Paid training

Referral programs

Job summary

The Harrison, a Sonida Senior Living community in Indianapolis, IN, is seeking a friendly receptionist to welcome residents and visitors and manage daily front-desk tasks. You will answer calls, provide location information, and coordinate mail and deliveries to ensure smooth operations.

Ideal candidates enjoy helping seniors, value teamwork, and are comfortable using modern tools like EHR systems and business intelligence solutions to support staff and resident care.

Qualifications

• Enjoy providing exceptional customer service and care to our senior residents.
• Appreciate the value of being a dependable & responsible member of greater team.

Responsibilities

• Answers telephone and directs the caller to the appropriate individual. Also, provides information such as community address, directions to the community location, community fax numbers, company website, and other related information.
• Greets and directs visitors to the community.
• Receives, sorts, and forwards incoming mail.
• Coordinates the pick-up and delivery of express mail services (FedEx, UPS, etc.).
• Resolving customer questions and concerns

Skills

Customer service

Team player

Tools

Microsoft Power BI

Electronic Health Records

Job description

The Harrison, a Sonida Senior Living community in Indianapolis, IN, is seeking a friendly receptionist to welcome residents and visitors and manage daily front-desk tasks. You will answer calls, provide location information, and coordinate mail and deliveries to ensure smooth operations.

Ideal candidates enjoy helping seniors, value teamwork, and are comfortable using modern tools like EHR systems and business intelligence solutions to support staff and resident care.