Senior Living Front Desk Concierge

Benchmark-Senior-Living; Danvers (MA); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

8 holidays

3 floating holidays

Discounted meals

Paid training

Uniforms provided

Referral bonus

Wellness programs

401k with company match

Tuition reimbursement

Paid time off

Job summary

Benchmark Senior Living seeks a Front Desk Receptionist in Massachusetts. You will greet visitors, answer phones, route inquiries, and assist residents and families with information and basic scheduling, while maintaining a welcoming lobby and professional demeanor.

The role requires reliability, strong communication, and a friendly, service-oriented approach. Training is provided, and you’ll become a vital point of contact within the community, contributing to a positive guest experience every

Qualifications

• High school diploma or equivalent certificate preferred.
• Possesses expert knowledge of telephone system and capable of teaching others

Responsibilities

• Greets visitors immediately upon arrival
• Professionally handles all phone calls and routes callers or answers questions in a timely and courteous manner
• Offers refreshments to visitors where applicable
• Manages doctor appointment book and beauty appointment book
• Manages beauty and barber appointment book
• Acts as concierge for residents (calling taxis, handling telephone and/or cable problems, checking newspaper deliveries, etc.)
• Keeps lobby clean and neat, free of clutter and trash

Skills

Telephone system knowledge

Education

High school diploma or equivalent

Job description

Benchmark Senior Living seeks a Front Desk Receptionist in Massachusetts. You will greet visitors, answer phones, route inquiries, and assist residents and families with information and basic scheduling, while maintaining a welcoming lobby and professional demeanor.

The role requires reliability, strong communication, and a friendly, service-oriented approach. Training is provided, and you’ll become a vital point of contact within the community, contributing to a positive guest experience every