Senior Living Environmental Services Manager

Sharon Towers; Charlotte (NC); On-site; Full time

Job description

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Full Time Charlotte, NC, US

4 days ago Requisition ID: 1106

Salary Range: $22.00 To $24.00 Hourly

W e enrich the lives of those we serve by providing a nurturing environment that fosters joy, purpose, and well-being. The Sharon at SouthPark is a continuing care retirement community for senior residents located near the heart of SouthPark. We are a non-profit long term care facility that offers independent living, assisted living, and skilled nursing care. At the Sharon at SouthPark our team member's number one responsibility is to deliver compassionate resident care every time!

Summary

The Environmental Services Manager is responsible for overseeing the daily operations of the Environmental Services department, ensuring a clean, safe, and comfortable environment for residents, staff, and visitors. This role includes supervision of staff, management of supplies and resources, and compliance with all applicable regulations and policies. The Environmental Services Manager collaborates with other departments to maintain high service standards and supports the Director of Environmental Services in achieving departmental goals.

Essential Duties and Responsibilities

• Supervise the Environmental Services team, including interviewing, training, scheduling, and performance evaluations.
• Ensure compliance with safety, sanitation, and infection control standards in all cleaning and maintenance activities.
• Manage inventory of cleaning supplies and equipment, including ordering and maintaining stock.
• Coordinate with vendors and service providers for procurement and maintenance needs.
• Support the Director of Environmental Services in preparing and managing departmental budgets.
• Monitor work request through WorksHub, bill residents and process monthly for Accounts Payable.
• Respond to and resolve resident and staff concerns related to cleanliness or environmental services.
• Provide hands-on support in cleaning and housekeeping activities as required.
• Assist with emergency response protocols, including managing Environmental Services during urgent situations.
• Develop and maintain schedules for cleaning and housekeeping tasks to ensure operational efficiency.
• Supervises the personal laundry service for the healthcare residents

Qualifications

• Strong leadership, organizational, and time-management skills.
• Excellent communication and interpersonal skills, with the ability to work collaboratively.
• Knowledge of cleaning, sanitation, and safety procedures.
• Ability to manage multiple tasks and work in a fast-paced environment.
• Proficiency in Microsoft Office or similar software.

Education and Experience

• High school diploma or equivalent required; Associate's degree preferred.
• Preferred minimum of 2 years of experience in environmental services or housekeeping, with at least 1 year in a supervisory role.

Physical Demands

• Ability to stand, walk, and move frequently throughout the workday.
• Occasionally lift or move objects up to 40 pounds.
• Ability to perform tasks requiring bending, stooping, and kneeling.
• Work involves exposure to both indoor and outdoor environments.
• Potential exposure to cleaning chemicals and biohazardous materials.
• May require working extended hours, weekends, and holidays.

Per company policy Proof of Influenza vaccine and/or approved medical/religious exemption is required for all employees.

The Sharon at SouthPark is an Equal Employment Opportunity (EEO) employer.

Taking care of our residents begins with taking care of our Employees.