Senior Living Concierge – Resident Experience & Events

Brightview Senior Living; Holmdel Township (NJ); On-site; USD 27,000 - 31,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

Retirement plans

Tuition reimbursement

Employee assistance programs

Job summary

Brightview Senior Living is seeking a Concierge to welcome residents and families, respond to special requests, and coordinate with teams to ensure all needs are met. The role emphasizes exceptional customer service and responsiveness in a senior living community.

The position includes arranging morning hospitality, promoting events, and collaborating with multiple departments to maintain a high-quality resident experience at our Holmdel Township location.

Qualifications

• Experience as a Concierge with a focus on customer service.
• Resourceful and creative problem-solving abilities.
• Ability to organize and manage multiple priorities.

Responsibilities

• Welcome and engage residents and families.
• Respond to special requests for residents (errands, tickets, reservations).
• Arrange and serve continental breakfast and beverages.
• Promote community programs and events.
• Coordinate with departments to meet residents' care, maintenance, housekeeping and dining needs.

Skills

Concierge experience

Customer service

Prioritization

Job description

Brightview Senior Living is seeking a Concierge to welcome residents and families, respond to special requests, and coordinate with teams to ensure all needs are met. The role emphasizes exceptional customer service and responsiveness in a senior living community.

The position includes arranging morning hospitality, promoting events, and collaborating with multiple departments to maintain a high-quality resident experience at our Holmdel Township location.