Senior Living Concierge - Part-Time Guest Services

Oakmont Senior Living; Camarillo (CA); On-site; USD 23,000 - 24,000; Part time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Vacation time

Meals provided

Bonus opportunities

Life insurance

401(k) matching

Employee assistance

Job summary

Oakmont of Camarillo is a premier senior living community seeking a Concierge to greet residents and guests, fulfill resident requests, arrange tours of the property, answer a multi-line telephone, and provide clerical support to the administrative staff, in accordance with the company’s mission and values. The position requires excellent customer service, HS diploma, and proficiency in MS Office.

Two years of hospitality or senior living experience is preferred.

Qualifications

• Must be at least 18 years of age.
• High school diploma or equivalent.
• Prefer two (2) years of experience in a hospitality setting or prior senior living community.
• Excellent customer service skills.
• Able to operate a personal computer and be proficient in MS Office programs (Word, Excel, etc.)
• Must pass a Criminal Background check and Health Screening tests, including physical and TB Tests.

Responsibilities

• Provide all residents, guests, and visitors with exceptional customer service.
• Answer telephones, record, and/or direct calls to appropriate individuals in a timely, clear, concise, and professional manner.
• Monitor the Emergency Alert System and immediately respond to every call.
• Effectively manage business center and process incoming and outgoing mail.
• Maintain a safe and secure environment for all staff, residents, and guests, following established safety standards.
• Encourage teamwork through cooperative interactions with co-workers and other departments.

Skills

Customer service

Verbal communication

Teamwork

Education

High school diploma

Tools

MS Office

Word

Excel

Job description

Oakmont of Camarillo is a premier senior living community seeking a Concierge to greet residents and guests, fulfill resident requests, arrange tours of the property, answer a multi-line telephone, and provide clerical support to the administrative staff, in accordance with the company’s mission and values. The position requires excellent customer service, HS diploma, and proficiency in MS Office.

Two years of hospitality or senior living experience is preferred.