Senior Living Concierge~ Part Time!

Oakmont Senior Living; Santa Rosa (CA); Sur place; USD 25 000 - 27 000; Temps partiel

Avantages offerts par ce poste

Medical benefits

Vacation and holidays

Complimentary meals

Life insurance

401(k) Savings Plan with Company Match

Employee Assistance Program

Pet Insurance

Résumé du poste

Ivy Park at Santa Rosa, operated by Oakmont Management Group, seeks a part-time Concierge to warmly greet visitors, fulfill resident requests, coordinate tours, and support administrative staff. The role emphasizes outstanding customer service, teamwork, and a safe, welcoming environment on a four-hour shift schedule.

Pay is $18.25–$19.25 per hour, depending on experience. Candidates should be 18+, have a high school diploma, and be able to use MS Office; background checks and health screenings

Qualifications

• Must be at least 18 years old.
• High school diploma or equivalent.
• Prefer two years in hospitality or senior living.
• Excellent customer service skills.
• Proficient in MS Office (Word, Excel).
• Strong written and verbal communication skills.
• Must pass background check and health screening (TB included).
• Vaccination/PPE requirements may apply per guidelines.

Responsabilités

• Provide residents, guests, and visitors with exceptional customer service.
• Answer telephones, record and direct calls professionally.
• Monitor the Emergency Alert System and respond promptly.
• Manage the business center and mail processing.
• Maintain a safe environment following safety standards.
• Encourage teamwork across departments.

Connaissances

Customer service

Written and verbal communication

Hospitality experience

Background check compliance

Vaccination/PPE compliance

Formation

High school diploma or equivalent

Outils

MS Office (Word, Excel)

Description du poste

Four hour shifts

Pay Range: $18.25 - $19.25 per hour (depends on experience)

We deliver meaningful lifestyles and relationships with residents, families, and team members by developing a winning culture and living these values: Authenticity * Teamwork * Compassion * Commitment * Resilience.

• Medical, Dental, and Vision benefits
• Vacation, Personal Day, Sick Pay, Holidays
• Complimentary Meals
• Company Paid Life Insurance
• Team Member Discount Program (LifeMart)
• 401(k) Savings Plan with Company Match
• Recognition Programs
• Student Loan Refinancing
• Pet Insurance
• Employee Assistance Program

Concierge~ Part TimeFour hour shiftsPay Range: $18.25 - $19.25 per hour (depends on experience)Ivy Park at Santa Rosa is a premier senior living community situated on a beautifully landscaped campus. Managed by Oakmont Management Group, we provide exceptional quality, comfort, and care with five-star services and amenities. Residents enjoy a rewarding lifestyle with individualized comprehensive support that promotes continuing independence.

We deliver meaningful lifestyles and relationships with residents, families, and team members by developing a winning culture and living these values: Authenticity * Teamwork * Compassion * Commitment * Resilience.

With communities across California, Hawaii, Colorado, and Nevada, opportunities for career growth, relocation, and travel are significant. In addition, eligible team members may enjoy the following benefits:

• Medical, Dental, and Vision benefits
• Vacation, Personal Day, Sick Pay, Holidays
• Complimentary Meals
• Bonus Opportunities
• Company Paid Life Insurance
• Team Member Discount Program (LifeMart)
• 401(k) Savings Plan with Company Match
• Recognition Programs
• Student Loan Refinancing
• Pet Insurance
• Employee Assistance Program
• Emergency Financial Assistance

The Concierge

is responsible for greeting visitors, fulfilling resident requests, arranging tours of the property, answering a multi-line telephone, and providing clerical support to the administrative staff, in accordance with the company’s mission and values.

Responsibilities

• Provide all residents, guests, and visitors with exceptional customer service.
• Answer telephones, record, and/or direct calls to appropriate individuals in a timely, clear, concise, and professional manner.
• Monitor the Emergency Alert System and immediately respond to every call.
• Effectively manage business center and process incoming and outgoing mail.
• Maintain a safe and secure environment for all staff, residents, and guests, following established safety standards.
• Encourage teamwork through cooperative interactions with co-workers and other departments.

Qualifications

• Must be at least 18 years of age.
• High school diploma or equivalent.
• Prefer two (2) years of experience in a hospitality setting or prior senior living community.
• Excellent customer service skills.
• Able to operate a personal computer and be proficient in MS Office programs (Word, Excel, etc.)
• Possess written and verbal skills to interact and communicate effectively with employees, supervisors, physicians, healthcare professionals, residents, and their families.
• Must pass a Criminal Background check and Health Screening tests, including physical and TB Tests
• For the health and safety of our team members and residents, Oakmont Management Group may require team members to vaccinate, participate in daily screening, surveillance testing, and to wear face coverings and other personal protective equipment (PPE) to prevent the spread of the COVID-19 or other communicable diseases, per regulatory guidelines.

Oakmont Management Group, based in Irvine, California, is a recognized leader in the senior living industry that manages a portfolio of communities under the Oakmont Senior Living and Ivy Living brands. OMG serves thousands of seniors across communities in California, Nevada, and Hawaii. At OMG, we strive to create an atmosphere of family and community among team members, residents, and resident family members. We know that caring and meaningful relationships are the foundation of a rewarding life, and our team is hand-selected for their skills, previous experience, and passion for working with the elderly. Our practice is to incorporate joy and laughter alongside our expectations of excellence. Walk into our communities and feel our pride of ownership and commitment to service.

Oakmont Management Group is an Equal Opportunity Employer.