Resident Experience Concierge

Meridian Senior Living; Washington; On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Medical benefits

Telemedicine (1800MD)

Flexible Spending Account

Life Insurance

Long-Term Disability

Short-Term Disability

Pet Insurance

Tuition Reimbursement

401K

Employee Assistance Program

Referral Bonus

Employee Discounts

Job summary

Meridian Senior Living is seeking a Concierge/Receptionist in Washington, D.C. The role greets guests warmly, handles front-desk interactions, and supports residents and families with a welcoming first contact.

Requirements include a high school diploma, telephone and customer service experience, and fluency in English. Knowledge of Microsoft Word/Excel/Outlook is preferred. Meridian emphasizes integrity, joy, and respect in its community values.

Qualifications

• High School Diploma or equivalent.
• Experience answering telephones or in a customer service position.
• Experience with Microsoft Word, Excel, and Outlook.
• Ability to deal tactfully with employees, residents, family members, and visitors.
• Read, write and speak English.
• Compassion for and desire to work with the elderly.
• Honest, fair, dependable, respect confidentiality and privacy.

Responsibilities

• Greet guests in a friendly, warm, and welcoming manner, in person or on the phone.
• Create a welcoming environment as the first contact entering the community.

Skills

Customer service

English communication

Tactful interaction

Education

High School Diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Meridian Senior Living is seeking a Concierge/Receptionist in Washington, D.C. The role greets guests warmly, handles front-desk interactions, and supports residents and families with a welcoming first contact.

Requirements include a high school diploma, telephone and customer service experience, and fluency in English. Knowledge of Microsoft Word/Excel/Outlook is preferred. Meridian emphasizes integrity, joy, and respect in its community values.