Senior Living Community Executive Director

Sinceri Senior Living; Greenfield (WI); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

401K Plan

Length of Service Bonus

Referral Bonus

Earned Wages Access

PTO

Job summary

Sinceri Senior Living in Wisconsin seeks a Community Manager to lead the overall operation of a senior living community, guiding staff and ensuring high occupancy, quality service, and regulatory compliance.

The role emphasizes budget oversight, program development, staffing, marketing, and resident relations, with opportunities for career development and a strong benefits package.

Qualifications

• Genuine concern for and ability to work with the elderly.
• Must be able to communicate effectively with Residents, families, staff, and the public.
• Must be computer literate and comfortable with basic software.
• Experience with financial reporting and managing multiple budgets.

Responsibilities

• Lead community operations and supervise management staff.
• Monitor compliance with safety, health, and regulatory requirements.
• Develop and manage annual budgets, payroll, and revenue plans.
• Oversee staffing, training, and performance coaching.
• Market the community to achieve census targets and strong occupancy.

Skills

Communication

Empathy for elderly

Computer literacy

Budget management

Education

Bachelor’s degree preferred

Job description

Perks and Benefits*:

• 401K Retirement Plan with Safe Harbor matching contribution
• Length of Service Bonus Program of up to $5,000
• Employee Referral Bonus of up to $1,000
• Access to earned wages prior to payday
• Generous PTO Plan
• Career Development
• An employee engaged scheduling system
• Affordable Medical, Dental, Vision, Supplemental Benefits
• Sinceri Senior Living Discount Marketplace
• WalkingSpree rewards for healthy habits

Oh, and did we mention an amazing Team Environment?

*Some benefits may vary depending on position and employment status

Purpose:

To lead and direct the overall operation of the Community in accordance with the Sinceri Senior Living Mission Statement, Meaningful Moments Programming, residents’ needs, government regulations, and all other Community policies and procedures. Maintain excellent service quality, high occupancy, and meet financial goals within the established budgetary guidelines

Minimum Eligibility Requirements:

• Genuine concern for and ability to work with the elderly.
• Bachelor’s degree in related field preferred.
• Must be licensed in good standing if required by the State Licensing Authority.
• Must be able to communicate effectively with Residents, families, staff, community officials, referral sources, and the general public.
• Must meet all State health requirements.
• Must be able to perform duties and responsibilities (Essential Job Functions) with or without reasonable accommodation.
• Must be computer literate.
• Experience with financial reporting and managing multiple budgets

Leadership and Professional Conduct:

• Is a positive representative of Sinceri Senior Living and sets a strong example of professional conduct and appearance for employees and management staff.
• Model and promote Sinceri Senior Living’s Program Standards, Philosophy of Care, and Mission.
• Seek education and knowledge for professional growth.

Community Management

• Work with the Community management staff and corporate staff in planning all aspects of Community operations, including setting priorities and job assignments.
• Monitor each department, and communicate and interpret policies.
• Responsible for cleanliness and maintenance of the Community and grounds.
• Ensure the safety of Residents, their visitors, and staff regarding Infection Control, Fire, and Safety policies and procedures.
• Conduct routine inspections of services being provided to ensure the highest quality.
• Maintain current knowledge of OSHA and State Regulations and routinely monitor Community compliance.
• Ensure understanding and compliance with all regulations regarding Residents’ rights.

Financial Management

• Operate Community within the established budget.
• Routinely monitor labor costs, raw food costs, accounts receivable, accounts payable, and payroll functions.
• Complete reports and submit them timely to Sinceri Senior Living office.
• Maximize revenue through census development and Resident mix.

Program Development and Implementation

• Implement and maintain all employee and Resident programs in accordance with Community policies and Sinceri Senior Living’s Program Standards.
• Ensure programming is effectively managed and marketed.

Staffing and Retention

• Oversee hiring of all new candidates for employment including the interview and orientation process.
• Evaluate performance, provide feedback, assist, coach, and discipline staff as necessary.
• Monitor employee morale, provide mentorship and a supportive team environment, and encourage the professional growth of all employees through orientation, training, and ongoing education.
• Ensure compliance with employment laws and Community policies.
• Manage turnover and maintain a network of recruitment sources.

Marketing and Census Development

• Effectively market the Community to reach and maintain budgeted occupancy.
• Evaluate and understand market trends and competitors’ strengths and weaknesses and successfully position the Community in the marketplace.
• Develop an annual business plan and quarterly internal and external marketing plans.
• Ensure optimum/maximum occupancy, revenue, and profitability for the Community.
• Create a culture that emphasizes customer service and relationship building.
• Effectively perform all phases of the internal sales process: inquiry calls, pre-tour, tour, and post-tour (closing).
• Effectively perform all phases of the external relationship: building/partnering with referral sources.

Community Relations

• Develop and maintain positive relationships with State regulators, the community at large, families, Residents, ombudsmen, and other professionals on behalf of the Community and Sinceri Senior Living.

Why You Should Work With Us:

As a Sinceri Senior Living company, we are a fun loving, employee-centric community like no other! Maybe that’s why we have been certified by our employees as a Great Place to Work ® for our 7th Year in a row. Create your healthcare career with us and learn about all the career growth opportunities we offer.

Have we sparked your interest yet? Apply online and join our wonderful team. Questions about the application process? Come visit us and our staff will be happy to assist you!

Sinceri Senior living is proud to be an Equal Employment Opportunity employer. We celebrate diversity and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law. Minors must be at least 16 years of age to be employed by Sinceri Senior Living. Candidates submitted by unsolicited 3rd party recruiters will not be considered.