Senior Live Streaming & Infrastructure Lead

Citi; New York (NY); Hybrid; USD 100,000 - 140,000; Full time

Job summary

Citi is seeking an Infrastructure Sr Supervisor to lead the technical execution, operational support, and optimization of live streaming services, corporate webcasts, and large-scale global events.

The role requires a hybrid profile with broadcast video engineering, enterprise network infrastructure, and event management under pressure to ensure high availability, security, and QoE for thousands of viewers worldwide.

Qualifications

• Minimum 3 years in media technology operations or broadcast engineering.
• Experience in large multinational environments (financial/tech preferred).

Responsibilities

• Lead end-to-end live broadcasts for global events.
• Operate EVCM platforms and encoders.
• Coordinate studio feeds and conferencing room integrations.
• Collaborate on eCDN optimization with Network/Security teams.
• Provide Tier 2/3 incident support during live events.
• Develop runbooks, SOPs, and technical architecture docs.
• Deliver training to regional teams.

Skills

English fluency

Working under pressure

Communication

Organization

Global collaboration

Education

Bachelor’s/University degree or equivalent

Tools

Vbrick Rev

Qumu

Kaltura

Panopto

Microsoft Stream

Haivision

Teradek

OBS Studio

Wirecast

vMix

Hive Streaming

Kollective

Ramp

Zoom

MS Teams

Webex

Wireshark

Charles Proxy

Job description

Citi is seeking an Infrastructure Sr Supervisor to lead the technical execution, operational support, and optimization of live streaming services, corporate webcasts, and large-scale global events.

The role requires a hybrid profile with broadcast video engineering, enterprise network infrastructure, and event management under pressure to ensure high availability, security, and QoE for thousands of viewers worldwide.