Senior Litigation Support Analyst

Fidelity; Durham (NC); On-site; USD 100,000 - 140,000; Full time

Job summary

Fidelity is seeking a detail‑oriented ESI Discovery Specialist to support attorneys in processing, reviewing, and producing electronically stored information across Fidelity's data ecosystem. The role emphasizes designing efficient review workflows and coordinating timely productions while collaborating with cross-functional teams.

The successful candidate will work in a fast-paced environment, applying strong analytical skills and knowledge of EDRM principles to ensure defensible, accurate data

Qualifications

• Experience in processing and loading ESI into review platforms.
• Ability to design and implement customized ESI workflows.
• Experience coordinating production of ESI to deadlines.

Responsibilities

• Process and load Electronically Stored Information (ESI) into review platforms, ensuring accuracy and completeness.
• Manage and administer review workspaces, including user permissions, layouts, views, and workflow configurations.
• Design and implement customized review workflows that enable legal teams to efficiently identify, prioritize, and review relevant data.
• Coordinate the production and delivery of ESI in accordance with production protocols, specifications, and deadlines.
• Leverage advanced analytics to enhance document review, including clustering, email threading, near-duplicate identification, and TAR.
• Effectively manage multiple high priority matters while meeting deadlines.
• Demonstrate organizational and project management skills with attention to detail.
• Maintain proficiency in Outlook, Excel, and OneNote.
• Train attorneys on ESI review best practices and workflows.
• Advise on review strategy and workflow optimization during discovery lifecycle.
• Plan and manage internal and external project communications.

Skills

ESI processing

Review platforms

Workflow design

Production coordination

Data analytics

Predictive coding

TAR

Outlook

Excel

OneNote

Tools

ESI review platforms

Microsoft Office

Job description

Fidelity will not provide immigration sponsorship for this position.

Job Description:

The Role

As a member of this team, you will play a key role in supporting attorneys and legal teams by facilitating the processing, review, and production of electronically stored information (ESI) across Fidelity's data ecosystem. You will partner with counsel to develop customized review workflows, provide strategic guidance on defensible and efficient document review methodologies, and ensure the timely and accurate production of relevant data in accordance with established legal and regulatory requirements.

The successful candidate will thrive in a fast-paced, high-volume environment where strong analytical skills, sound judgment, effective communication, and a comprehensive understanding of the Electronic Discovery Reference Model (EDRM) are critical to success. The ability to manage competing priorities, solve complex challenges, and collaborate effectively with cross-functional stakeholders is essential.

The Expertise and Skills You Bring

• Process and load Electronically Stored Information (ESI) into review platforms, ensuring accuracy and completeness.
• Manage and administer review workspaces, including user permissions, layouts, views, and workflow configurations.
• Design and implement customized review workflows that enable legal teams to efficiently identify, prioritize, and review relevant data.
• Coordinate the production and delivery of ESI in accordance with established production protocols, specifications, and deadlines.
• Leverage advanced analytics to enhance document review, including clustering, email threading, near-duplicate identification, and predictive coding/technology-assisted review (TAR).
• Effectively manage multiple high priority matters simultaneously while maintaining quality and meeting critical deadlines.
• Demonstrate exceptional organizational and project management skills with a strong attention to detail.
• Maintain proficiency in Microsoft Office applications, particularly Outlook, Excel, and OneNote.
• Train attorneys and legal team members on ESI review best practices, workflows, and technology solutions.
• Serve as a trusted advisor to attorneys by providing guidance on review strategy, workflow optimization, and best practices throughout the discovery lifecycle.
• Plan, coordinate, and manage internal and external project communications, ensuring the timely exchange of information, status updates, and deliverables.

The Team

The Legal Department at Fidelity provides guidance, oversight, and strategic counsel to ensure that Fidelity and its associates operate with integrity and in compliance with applicable laws and regulations. Within the department, the Litigation Support team is an integral function, responsible for working with attorneys and other members of the legal team in identification and review of relevant ESI for matters.

Furthermore, they play a critical role in ensuring any relevant ESI can be produced accurately and in a timely manner to third parties.

Together, our teams manage complex legal and compliance issues initiated by customers, regulators, and other stakeholders, including disputes, regulatory inquiries, and litigation, while partnering across the organization to mitigate risk and uphold a culture of accountability and transparency.

Fidelity’s Onsite Working Model

Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, some roles and locations require 100% onsite presence, while others require less. Onsite expectations are likely to evolve as the rollout continues. This transition does not apply to fully remote roles.

Certifications:

Category:

Information Technology

Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.