Senior Leasing Consultant (NE2024SLC100)

Blue Castle Agency; Providence, Worcester, Andover, Natick, Boston (RI, MA, MA, MA, MA); On-site; USD 40,000 - 60,000; Full time

Job summary

A leading company is seeking a Senior Leasing Consultant for a prominent apartment community in Providence, RI. This role focuses on enhancing resident experiences through exceptional customer service, executing leasing tasks, and creating a vibrant community. Ideal candidates will have property management experience and strong communication skills.

Benefits

Market Competitive salary and performance-based incentives

Comprehensive health, dental, and vision insurance plans

Professional development opportunities

Generous vacation and leave policies

Qualifications

• Experience in property management, hospitality, or retail.
• Familiarity with social media channels.
• Willingness to learn new tasks and systems.

Responsibilities

• Manage leasing processes, customer service, and community relationships.
• Conduct tours and assist prospective residents.
• Prepare leasing reports and maintain marketing content.

Skills

Outstanding communication skills

Customer service

Relationship management

Tools

Yardi

Revenue Management software (YieldStar)

Social media management

Job description

SENIOR LEASING CONSULTANT

Our Client is looking for a Senior Leasing Consultant for one of their flagship apartment communities. The ideal candidate will bring a passion for people and apartment living, and an enthusiastic desire to create a sense of community among residents and team members. As a member of the leasing team, you will instill a sense of pride in everyone you interact with.

WHAT YOU'LL DO

• Corresponding with prospective residents – establishing a good rapport, setting up appointments, touring the community, and taking them through the leasing and move-in process, all while showcasing exemplary customer service and sales skills.
• Administrative tasks such as lease generation, resident file preparation and maintenance, and resident correspondence.
• Preparing weekly leasing reports.
• Be acutely aware of and prepared to assist in navigating the residential rental market.
• Participating in the planning and execution of resident events.
• Maintaining social media presence, working with the internal marketing team to create and post content.
• Cultivating and maintaining strong loyal relationships with residents, offering a first-class resident experience and helping to maintain a strong sense of community.
• Train and lead incoming leasing staff.

WHY YOU MATTER

• Being dedicated to the residents – working to exceed their expectations, resolving any community-related issues, and striving to create an extraordinary experience.
• Being dedicated to the Company's Vision – striving to exceed leasing goals, reducing turnover, maintaining a positive reputation (both online and anecdotally), and proudly representing their professionalism and values.
• Being dedicated to your team - you roll up your sleeves and assist team members—no job is “below your pay grade.”

WHAT IT TAKES

• Experience in the property management, hospitality or retail industries.
• Experience with industry software (ie. Yardi, etc).
• Familiarity with social media channels (Facebook, Twitter, Instagram).
• Experience with a Revenue Management software platform (YieldStar preferred).
• Willingness to jump in and learn new tasks and systems.
• Outstanding communication skills, both written and verbal.

THE PERKS!

• Market Competitive salary and performance-based incentives.
• Comprehensive health, dental, and vision insurance plans.
• Professional development opportunities.
• Generous vacation and leave policies.