Senior Learning Systems Admin- Mars Veterinary Health

Banfield Pet Hospital; Vancouver (WA); On-site; USD 120,000 - 187,000; Full time

Benefits offered by this job

Medical, dental & vision insurance

401(k) with company match

Paid time off & holidays

Commuter benefits

Job summary

Mars Veterinary Health in Vancouver, WA, seeks a Senior Learning Systems Administrator to support Cornerstone LMS, Kahuna, and related learning systems. You will work with a global team to implement and maintain learning assets and integrations.

The role emphasizes collaboration with learning teams, data reporting from the data lake, and upholding SLAs for learner services. A Bachelor’s in Learning & Development and Cornerstone experience are required, with healthcare experience a plus.

Qualifications

• Bachelor’s Learning & Development or equivalent combination of education, training and experience.
• Experience managing a Learning Management System (currently CSoD) with the ability to integrate multiple HR systems and technology (i.e., TMS).
• 3+ years current Cornerstone (CSoD) experience, certification a plus.
• Experience implementing a learning management system to a large-scale audience, with multiple positions and locations.
• Preferred: Experience with creation and modification of learning content.
• Knowledge of Articulate Storyline a plus.
• Preferred: Health care background (veterinary or human healthcare, pharmaceutical, etc.).

Responsibilities

• Live and exemplify the Five Principles of Mars, Inc. within self and team.
• Administer company-wide system enhancements and implement learning assets and curriculums.
• Lead and support the learning system admins to maximize use of the platform.
• Collaborate with project learning teams and BU learning partners for planned deliverables.
• Participate in system integrations to ensure positive learner experience and proper reporting.
• Manage learning assets and data for compliance reporting.
• Prepare Kahuna implementation readiness and system maintenance.
• Ensure content items align with program design and system capabilities.
• Administer Medical Library support, SNOW ticketing and reporting.
• Respond to Associate requests within SLAs with best recommendations.
• Share knowledge with system admins through regular meetings.

Skills

LMS administration

Cornerstone

Kahuna

Data reporting

Education

Bachelor's degree in Learning & Development

Experience with HRIS integration

Tools

SNOW

Kahuna

Articulate Storyline

Job description

JOB TITLE

Senior Learning Systems Admin- Mars Veterinary Health

LOCATION & SCHEDULE

Support Office - Vancouver, Full time

COMPENSATION

$119,658.00 - $186,965.63

As part of the Mars Petcare family of businesses, Mars Veterinary Health is a global network of veterinary practices made possible by 75,000 Associates who care for millions of pets across nearly 3,000 clinics in more than 20 countries each year. We are committed to leveraging our reach to make a long-term positive impact on people, pets, and the planet and know our Purpose – A BETTER WORLD FOR PETS – starts with the people who care for them. We strive to offer unparalleled veterinary care for pets by first and foremost enabling and empowering our Associates to do what they love, whether in primary, specialty, and emergency care or management and leadership.

Why This Role Matters

TheSeniorLearningSystemsAdminis responsible forproviding exceptional advanced level support forall learning technologies, administration at the global level for the Learning Management System(Cornerstone),support and implementation of theSkillsTracking Platform(Kahuna),technical support for the Medical Library,compleximplementations,systemmaintenance, integrationsandreporting.

This rolesupportstheglobal team of system administrators andprovidesvendor relationships for all MVH learning systems.This rolecontributes through research and testing anynew horizon technologies to explore and test to create a seamless Associate experience.

You Will:

• Live and exemplify the Five Principles of Mars, Inc. within self and team.
• Provide administration ofcompany-wide system enhancements and implement new learningassetsandcurriculums.
• Providesupportandlead by examplefor the learningsystem admins to maximize use of the platform.
• Build relationships withprojectlearning teams and BUlearning partners to ensureproject deliverables are planned andmanageable for the learning systemsand learning systemsteam.
• Participate,testand manage(as needed)the systemsintegrations, to ensure a positive learner experienceand proper reporting capabilities.
• Manage the learningassets to providedata within the data lake toreport oncompliance information and key learning inputs.
• Configuration and implementation readiness of theKahunaCompetency & Skills Tracking platform forMVH;system and asset maintenanceand companysystemadministration, as well as reporting.
• Ensure learning content items are implemented and packaged based on program design; contribute to program design based on knowledge andexpertiseofsystem capabilities.
• Administer the MVH MedicalLibrarytechnical support, SNOW ticketmanagementand reporting.
• Respond to Associate request for support within the defined SLAs, thoroughly researching and testing to provide best recommendations/fix.
• Demonstrate and share knowledge withsystem admins by meeting regularly and contributing to their growth in knowledge and use of the system

Your Experience Should Include:

• Bachelor’s Learning & Developmentor the equivalent combination of education, training and experience that provides the required knowledge, skills, and abilities.
• Required:Experience managing a Learning Management System (currentlyCSoD) with the ability to integrate multiple HR systems and technology (i.e., TMS).
• 3+ years current Cornerstone (CSoD) experience, certificationa plus.
• Required:Experience implementing a learning management systemtoa large-scale audience, with multiple positions and locations.
• Preferred:Experience with creation and modification of learning content.
• Knowledge of Articulate Storylinea plus.
• Preferred:Health care background (veterinary or human healthcare, pharmaceutical, etc.).

Salary range: $119,618- 186,966

Compensation is determined based on education, experience, and other relevant credentials. Our salary ranges aredetermined by role, level, location, and market competitiveness.

What We Offer You:

• Competitive salary with paid time off & holidays so you can spend time with the people you love.
• Medical, dental, and vision insurance for you and your loved ones.
• Fertility and family-building assistance.
• Paid Parental leave.
• Practice Paid Basic Life Insurance.
• Practice Paid Short- and Long-Term Disability.
• Automatic enrollment 401(k) Savings Plan after 60 days of employment with generous company match.
• Commuter Benefits.
• Legal Plan.
• Health Savings Account & Flexible Spending Account.
• Mental health support and resources.
• Paid Volunteering.
• Optimum Wellness Plans® for up to three pets.
• Continuing Education allowance & MED hours for eligible positions.
• Student Debt Relief (for full-time DVMs).
• A Variety of discounts including Mars, PetSmart, Royal Canin, fitness, cellular and so much more.

Special Working Considerations:

• Ability to work at a computer for long periods of time.
• Must have mental processes for reasoning, remembering, mathematics and language ability (reading, writing, and speaking the English language) to perform the duties proficiently.
• Ability to carry out instructions furnished in written, oral, or diagram form and to solve problems involving several variables.
• The noise level in the work environment is normally moderate.
• Environment where pets are present.

WE ARE A DRUG-FREE, SMOKE-FREE, EQUAL OPPORTUNITY EMPLOYER.

Mars Veterinary Health (MVH)® strongly supports and values the uniqueness of all individuals and promotes a work environment where diversity is embraced. MVH is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, genetic information, status as a protected veteran, or status as a qualified individual with disability. MVH complies with all applicable federal, state and local laws governing nondiscrimination in employment in every MVH location.