Senior Learning Systems Admin- Mars Veterinary Health

Banfield Pet Hospital; Vancouver (WA); On-site; USD 120,000 - 187,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Fertility and family-building support

Paid parental leave

Automatic 401(k) with company match

Paid time off & holidays

Commuter benefits

Life Insurance

Job summary

Mars Veterinary Health in Vancouver is seeking a Senior Learning Systems Admin to provide advanced support for the Cornerstone LMS, Kahuna, and the MVH Medical Library. You will drive global initiatives and mentor a team of learning-system admins to optimize learner outcomes.

You will manage integrations with HR systems, enable robust reporting, and contribute to program design based on system capabilities. A healthcare background is preferred for this role.

Qualifications

• Bachelor’s Learning & Development or equivalent education and experience.
• Experience managing a Learning Management System (LMS) with integration to HR systems.
• 3+ years Cornerstone (CSoD) experience; certification a plus.
• Experience implementing an LMS for a large-scale audience across locations.
• Knowledge of Articulate Storyline is a plus.
• Healthcare background (veterinary or human) preferred.

Responsibilities

• Provide administration of company-wide system enhancements and implement new learning assets and curriculums.
• Lead and support learning system admins to maximize platform use.
• Build relationships with project learning teams and BU learning partners for planned deliverables.
• Manage system integrations for positive learner experience and reporting.
• Provide data lake reporting for compliance information and key learning inputs.
• Configure Kahuna and ensure system administration and reporting.

Skills

LMS administration

Training & development

System integration

Education

Bachelor's Learning & Development

Tools

Cornerstone LMS (CSoD)

Kahuna

Articulate Storyline

Job description

Job Title

Senior Learning Systems Admin- Mars Veterinary Health

LOCATION & SCHEDULE

Support Office - Vancouver, Full time

Compensation

$119,658.00 - $186,965.63

As part of the Mars Petcare family of businesses, Mars Veterinary Health is a global network of veterinary practices made possible by 75,000 Associates who care for millions of pets across nearly 3,000 clinics in more than 20 countries each year. We are committed to leveraging our reach to make a long-term positive impact on people, pets, and the planet and know our Purpose – A BETTER WORLD FOR PETS – starts with the people who care for them. We strive to offer unparalleled veterinary care for pets by first and foremost enabling and empowering our Associates to do what they love, whether in primary, specialty, and emergency care or management and leadership.

Why This Role Matters

The Senior Learning Systems Admin is responsible for providing exceptional advanced level support for all learning technologies, administration at the global level for the Learning Management System (Cornerstone), support and implementation of the Skills Tracking Platform (Kahuna), technical support for the Medical Library, complex implementations, system maintenance, integrations and reporting.

This role supports the global team of system administrators and provides vendor relationships for all MVH learning systems. This role contributes through research and testing any new horizon technologies to explore and test to create a seamless Associate experience.

You Will

• Live and exemplify the Five Principles of Mars, Inc. within self and team.
• Provide administration of company-wide system enhancements and implement new learning assets and curriculums.
• Provide support and lead by example for the learning system admins to maximize use of the platform.
• Build relationships with project learning teams and BU learning partners to ensure project deliverables are planned and manageable for the learning systems and learning systems team.
• Participate, test and manage (as needed) the systems integrations, to ensure a positive learner experience and proper reporting capabilities.
• Manage the learning assets to provide data within the data lake to report on compliance information and key learning inputs.
• Configuration and implementation readiness of the Kahuna Competency & Skills Tracking platform for MVH; system and asset maintenance and company system administration, as well as reporting.
• Ensure learning content items are implemented and packaged based on program design; contribute to program design based on knowledge and expertise of system capabilities.
• Administer the MVH Medical Library technical support, SNOW ticket management and reporting.
• Respond to Associate request for support within the defined SLAs, thoroughly researching and testing to provide best recommendations/fix.
• Demonstrate and share knowledge with system admins by meeting regularly and contributing to their growth in knowledge and use of the system

Your Experience Should Include

• Bachelor’s Learning & Development or the equivalent combination of education, training and experience that provides the required knowledge, skills, and abilities.
• Required: Experience managing a Learning Management System (currently CSoD) with the ability to integrate multiple HR systems and technology (i.e., TMS).
• 3+ years current Cornerstone (CSoD) experience, certification a plus.
• Required: Experience implementing a learning management system to a large-scale audience, with multiple positions and locations.
• Preferred: Experience with creation and modification of learning content.
• Knowledge of Articulate Storyline a plus.
• Preferred: Health care background (veterinary or human healthcare, pharmaceutical, etc.).

Salary range: $119,618- 186,966

Compensation is determined based on education, experience, and other relevant credentials. Our salary ranges are determined by role, level, location, and market competitiveness.

What We Offer You

• Competitive salary with paid time off & holidays so you can spend time with the people you love.
• Medical, dental, and vision insurance for you and your loved ones.
• Fertility and family-building assistance.
• Paid Parental leave.
• Practice Paid Basic Life Insurance.
• Practice Paid Short- and Long-Term Disability.
• Automatic enrollment 401(k) Savings Plan after 60 days of employment with generous company match.
• Commuter Benefits.
• Legal Plan.
• Health Savings Account & Flexible Spending Account.
• Mental health support and resources.
• Paid Volunteering.
• Optimum Wellness Plans for up to three pets.
• Continuing Education allowance & MED hours for eligible positions.
• Student Debt Relief (for full-time DVMs).
• A Variety of discounts including Mars, PetSmart, Royal Canin, fitness, cellular and so much more.

Special Working Considerations

• Ability to work at a computer for long periods of time.
• Must have mental processes for reasoning, remembering, mathematics and language ability (reading, writing, and speaking the English language) to perform the duties proficiently.
• Ability to carry out instructions furnished in written, oral, or diagram form and to solve problems involving several variables.
• The noise level in the work environment is normally moderate.
• Environment where pets are present.

WE ARE A DRUG-FREE, SMOKE-FREE, EQUAL OPPORTUNITY EMPLOYER.

Mars Veterinary Health (MVH) strongly supports and values the uniqueness of all individuals and promotes a work environment where diversity is embraced. MVH is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, genetic information, status as a protected veteran, or status as a qualified individual with disability. MVH complies with all applicable federal, state and local laws governing nondiscrimination in employment in every MVH location.