Senior Learning Experience Designer

SoftBank Investment Advisers (SBIA); Iowa (LA); Remote; USD 111,000 - 121,000; Full time

Job summary

A leading mobile marketing platform is seeking a Learning Experience Designer to create effective learning materials for Sales and Customer Success teams. This role involves project management, maintaining training programs, and utilizing modern learning technology tools. Ideal candidates have 5+ years in instructional design with strong storytelling skills. The base salary ranges from $111,000 to $120,700 annually, along with equity and benefits.

Benefits

Health & wellness benefits

Equity opportunities

Flexible work environment

Qualifications

• 5+ years of experience in instructional design or learning design.
• 2+ years of experience designing for sales or customer success roles.
• Proficiency in learning technology tools.

Responsibilities

• Design a range of learning solutions including e-learning and performance support tools.
• Conduct needs analyses to identify performance gaps.
• Manage instructional design projects from scoping to completion.
• Maintain learning programs to ensure relevance and effectiveness.

Skills

Instructional design

Curriculum development

Storytelling skills

Project management

Proficiency in learning technology tools

Tools

Articulate Storyline-Rise

Canva

Highspot

Job description

About Attentive

Attentive is the leader in conversational commerce, reinventing business-to-consumer communication.

Job Description

Attentive is the AI-powered mobile marketing platform transforming the way brands personalize consumer engagement. Attentive enables marketers to craft tailored journeys for every subscriber, driving higher recurring revenue and maximizing campaign performance. Activating real-time data from multiple channels and advanced AI, the platform personalizes content, tone, and timing to deliver 1:1 messages that truly resonate.

With a top-rated customer success team recognized on G2, Attentive partners with marketers to provide strategic guidance and optimize SMS and email campaigns. Trusted by leading global brands like Neiman Marcus, Samsung, Wayfair, and Dyson, Attentive ensures enterprise-grade compliance and deliverability, supporting trillions of interactions across more than 70 industries. To learn more or request a demo, visit www.attentive.com or follow us on LinkedIn, X (formerly Twitter), or Instagram.

We are looking for a skilled Learning Experience Designer to join our Revenue Enablement team. In this role, you will own the design and development of the learning materials that equip our Sales and Customer Success teams with the knowledge they need to succeed.

You will partner closely with leadership, enablement, cross-functional stakeholders, and subject matter experts (SMEs) to translate business needs into practical, innovative, and effective training. Your primary goal is to create materials that are clear, engaging, and directly contribute to our company's revenue goals. The ideal candidate has proven experience in instructional design and curriculum development, with a talent for creating materials that are visually clean, easy to understand, and drive real-world results.

What You’ll Accomplish

• Design a range of learning solutions—including e-learnings, VILTs, and performance support tools that help our revenue teams achieve their goals
• Conduct deep needs analyses that identify performance gaps and define clear learning objectives
• Manage instructional design projects from scoping to completion, effectively communicating timelines, progress, and deliverables to stakeholders
• Own the ongoing maintenance of learning programs, ensuring all content remains relevant, effective, and up-to-date
• Optimize our Learning Management System (LMS) to ensure a seamless and intuitive experience for learners to engage with learning materials. Serve as a design expert, providing constructive feedback to peers to uphold our team's high standards for quality and consistency
• Stay current with the latest trends and best practices in learning design and technology, applying modern approaches to engage a diverse, remote-first audience

Your Expertise

• Minimum of 5 years of experience in instructional design or learning design
• Minimum of 2 years of experience designing for frontline employees in sales and/or customer success roles, ideally in technology or SaaS environments
• Exceptional storytelling skills with the ability to translate complex ideas into clear, engaging, and visually compelling learning materials
• Strong cross-functional project management and organizational skills, with the ability to manage multiple projects and priorities simultaneously
• Proficiency in learning technology tools such as Articulate Storyline-Rise, Canva, etc
• Experience with Learning Management System (LMS) management. Bonus for Highspot experience
• Experience with, or enthusiasm for leveraging AI tools to streamline personal workflow or to create learning materials

You'll get competitive perks and benefits, from health & wellness to equity, to help you bring your best self to work.

For US based applicants:

- The US base salary range for this full-time position is $111,000 - $120,700 annually + equity + benefits

- Equity is a substantial part of the total compensation package

- Our salary ranges are determined by role, level and location

Attentive Company Values

Default to Action - Move swiftly and with purpose

Be One Unstoppable Team - Rally as each other’s champions

Champion the Customer - Our success is defined by our customers\' success

Act Like an Owner- Take responsibility for Attentive’s success

Learn more about AWAKE, Attentive’s collective of employee resource groups.

If you do not meet all the requirements listed here, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that closely matches your skills and experience.

At Attentive, we know that our Company's strength lies in the diversity of our employees. Attentive is an Equal Opportunity Employer and we welcome applicants from all backgrounds. Our policy is to provide equal employment opportunities for all employees, applicants and covered individuals regardless of protected characteristics. We prioritize and maintain a fair, inclusive and equitable workplace free from discrimination, harassment, and retaliation. Attentive is also committed to providing reasonable accommodations for candidates with disabilities. If you need any assistance or reasonable accommodations, please let your recruiter know.