Senior Learning Design Professional

Choosegreaterpeoria; United States; Remote; USD 71,000 - 98,000; Full time

Job summary

Join a mission-driven company as a Senior Learning Design Professional where you'll leverage your expertise in instructional design to enhance learning outcomes. You'll create and evaluate training programs that impact consumer experience. This position requires a minimum of 5 years experience and offers a competitive salary with benefits.

Benefits

Medical, dental, and vision benefits

401(k) retirement savings plan

Paid time off including holidays and leave

Short-term and long-term disability

Life insurance

Qualifications

• 5+ years of experience in technical learning roles.
• Proven track record in consumer-centric organizations.
• Ability to lead high-performing teams.

Responsibilities

• Analyze content and design learning solutions.
• Write effective learning objectives and performance assessments.
• Track training program effectiveness.

Skills

Instructional Design

Adult Learning Implementation

Performance Analysis

Consultative Skills

Education

Bachelor's degree in Education, Human Resources, or related field

Master's Degree in Business Administration or related field

Job description

Become a part of our caring community and help us put health first

The Senior Learning Design Professional uses instructional design, cognitive psychology and adult learning theory to determine the appropriate solution to a knowledge or performance gap. The Senior Learning Design Professional work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors.

The Senior Learning Design Professional analyzes content, organizes content, designs solutions, writes storyboards, scripts, performance support, mobile learning and manuals and facilitates the training as needed. Analyzes learning needs and partners with subject matter experts to provide input for course content. Writes effective learning objectives and coordinates performance assessments to measure training effectiveness. Ensures course materials are current and relevant to training needs. Tracks and analyzes the training programs effectiveness by examining learner's satisfaction levels, proficiency testing, and job performance improvement. Provides instruction and guidance to Facilitators. Knows how to use social media and collaborative tools to facilitate learning. Plans, organizes, and develops training curriculum, materials, job performance aids and programs to meet specific training needs. Uses consultative skills to commit projects and conduct needs analysis with clients to determine whether learning solutions are necessary or relevant. Begins to influence department’s strategy. Makes decisions on moderately complex to complex issues regarding technical approach for project components, and work is performed without direction. Exercises considerable latitude in determining objectives and approaches to assignments.

The Senior Learning Design Professional typical responsibilities include but are not limited to:

• Analyzes content, organizes content, designs solutions, and writes storyboards, scripts, performance support, mobile learning and manuals.
• Analyzes learning needs and partners with subject matter experts to provide input for course content.
• Writes effective learning objectives and coordinates performance assessments to measure training effectiveness.
• Ensures course materials are current and relevant to training needs.
• Tracks and analyzes the training programs effectiveness by examining learner's satisfaction levels, proficiency testing, and job performance improvement.
• Provides facilitation and effectiveness evaluations as needed.
• Knows how to use social media and collaborative tools to facilitate learning.
• Plans, organizes, and develops training curriculum, materials, job performance aids and programs to meet specific training needs.
• Uses consultative skills to commit projects and conduct needs analysis with clients to determine whether learning solutions are necessary or relevant.
• Understands department, segment, and organizational strategy and operating objectives, including their linkages to related areas.
• Makes decisions regarding own work methods, occasionally in ambiguous situations, and requires minimal direction and receives guidance where needed.
• Follows established guidelines/procedures.

Use your skills to make an impact

Required Qualifications

• Bachelor's degree in a relevant field such as Education, Human Resources, Organizational Development, Communications, or Business
• 5+ years of demonstrable experience in technical learning roles, with a focus on instructional design, learning systems, and adult learning implementation
• Proven track record of leading the learning function—or a closely related function—within a consumer-centric organization, with measurable outcomes tied to customer or user experience
• Demonstrated ability to lead high-performing teams, including building and maintaining a dynamic team culture that fosters engagement, accountability, and continuous development
• Progressive experience using business and financial analytics to inform learning strategies, including the application of adult learning theories to drive performance and engagement
• Strong passion for enhancing the consumer experience, with clear evidence of contributing to learning programs that improve service delivery, satisfaction, or engagement metrics

Preferred Qualifications

• Master's Degree in one of the following areas: Business Administration; Learning and Performance; Education; Human Resources, Organizational Design or Related field.
• Work experience in a health care and / or Insurance setting
• Health Insurance license (or able to obtain one within the first 90 days in the role)

Additional Information

Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.$71,100 - $97,800 per yearThis job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.Application Deadline: 06-12-2025

About us

Humana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.