Senior Learning Design Lead - High-Impact Training

Uber; Phoenix (AZ); On-site; USD 39,000 - 51,000; Full time

Job summary

Uber in Phoenix, AZ is seeking a Learning & Development Specialist to support Community Operations. This role focuses on designing, reviewing, and delivering instructor-led trainings, with a strong emphasis on adult learning principles and regional customization.

You will partner with SMEs and cross-functional teams, mentor others, own design end-to-end, and measure training impact in production. A base hourly rate of USD 32.60 applies, with opportunities for bonuses and benefits.

Qualifications

• 3+ years of training and development experience.
• Experience designing learning materials and using instructional design frameworks.
• Strong communication, time management, teamwork, and prioritization skills.
• Previous facilitation experience in a professional or corporate environment.
• Experience in business, creative writing, and learning design.
• Relevant training certifications or equivalent professional credentials.
• High school diploma or equivalent professional experience.

Responsibilities

• Review training materials and design, providing high-quality feedback to ensure performance and scale are never separated.
• Mentor and train other specialists, helping them understand how to increase their impact as citizens of Uber.
• Analyze, design, and build moderate complexity learning experiences modified for the region, ensuring they are aligned to objectives and rooted in Adult Learning Principles.
• Solve messy, high-impact problems by translating complex learning needs into practical, simple, and elegant designs.
• Work with SMEs and cross-functional partners to identify learning needs and resolve blockers in a fast-changing environment.
• Own your work end-to-end, from the first design doc to measuring the success of training impact in production.
• Champion best practices in instructional design and clarity, even when time is tight and pressure is high.

Skills

Training and development experience

Instructional design frameworks

Communication skills

Facilitation experience

Business writing / learning design

Credentials / certifications

High school diploma or equivalent

Education

High school diploma or equivalent

Job description

Uber in Phoenix, AZ is seeking a Learning & Development Specialist to support Community Operations. This role focuses on designing, reviewing, and delivering instructor-led trainings, with a strong emphasis on adult learning principles and regional customization.

You will partner with SMEs and cross-functional teams, mentor others, own design end-to-end, and measure training impact in production. A base hourly rate of USD 32.60 applies, with opportunities for bonuses and benefits.