Senior Learning and Development Operations Coordinator

Canadian Health Systems Inc.; Inver Grove Heights (MN); Hybrid; USD 60,000 - 80,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) / Pension

Paid time off

Job summary

CHS Inc. is seeking a Senior Learning and Development Operations Coordinator to drive end-to-end learning logistics, records, and vendor coordination. You will support program operations and team effectiveness while exploring AI, Power BI and enterprise LMS to improve processes and insights.

This hybrid role allows 3 days at Inver Grove Heights HQ and 2 days remote. You will join a team focused on continuous learning, evolving L&D needs, and cross-functional collaboration across CHS.

Qualifications

• 3+ years’ experience in Learning & Development, Executive Assistance, or Human Resources.
• Advanced skills in MS Planner, PowerPoint and Excel.
• Experience with Service Now or similar ticketing systems.
• Strong attention to detail and ability to prioritize.
• Excellent communication, problem-solving, and customer service skills.
• Flexible, adaptable, and a self-starter.

Responsibilities

• Coordinate Learning Programs and Events: manage end-to-end logistics for in-person and virtual learning.
• Manage Program Administration and Records: maintain training schedules, rosters, calendars and records.
• Support L&D Operations and Team Effectiveness: prepare reports, coordinate meetings, troubleshoot issues.
• Coordinate Vendors and Learning Resources: order and coordinate training materials and resources.
• Manage Projects and Priorities: own projects and coordinate activities to support successful execution.

Skills

Communication

Problem-solving

Customer service

Attention to detail

Multitasking

Self-starter

Adaptability

Learning mindset

Education

High School diploma or GED

Tools

MS Planner

PowerPoint

Excel

ServiceNow

Job description

CHS Inc. is a leading global agribusiness owned by farmers, ranchers and cooperatives across the United States that provides grain, food and energy resources to businesses and consumers around the world. We serve agriculture customers and consumers across the United States and around the world. Most of our employees are in the United States, but today we have employees in 19 countries. At CHS, we are creating connections to empower agriculture.

Summary

CHS is dedicated to fostering a culture of continuous learning and development. We are committed to empowering our employees with the skills and knowledge they need to succeed in their roles and grow within the company.

We are looking for a Senior Learning and Development Operations Coordinator who thrives on variety, enjoys solving problems and is excited to help shape how L&D work gets done. Reporting to the Operations Director of Learning and Development, this role goes beyond traditional training coordination. It is an opportunity to contribute across programs, projects, processes, technology and day-to-day L&D operations.

We are looking for a curious, adaptable and hands-on individual who is comfortable wearing multiple hats, learning new things and jumping in where needed. The right person will be a self-directed learner who enjoys figuring things out, experimenting with new approaches and continually asking, “How can we do this better?”

Technology and innovation will be an important part of that mindset. From AI and automation to Power BI, bots and our enterprise LMS, this role will help explore how emerging capabilities can simplify work, improve processes and data insights, and enable L&D to better support employee development across CHS.

This is a hybrid role that has the flexibility to work 3 days per week at our Inver Grove Heights headquarters and 2 days per week at home.

Responsibilities

What You will Do

• Coordinate Learning Programs and Events: Manage end-to-end logistics for in-person and virtual learning programs, including scheduling, room reservations, catering, materials, shipments, participant rosters, and on-site support or virtual production in Microsoft Teams.
• Manage Program Administration and Records: Maintain accurate training schedules, rosters, program information, calendars, and related records using learning systems and business tools.
• Support L&D Operations and Team Effectiveness: Manage shared L&D calendars and inquiries, prepare reports and presentations, coordinate team meetings and events, troubleshoot issues, and connect stakeholders with the appropriate resources to ensure timely follow-up.
• Coordinate Vendors and Learning Resources: Partner with vendors and internal stakeholders to order, maintain, and coordinate training toolkits, materials, supplies, and other resources needed to support learning delivery.
• Manage Projects and Priorities: Take ownership of projects and operational assignments, coordinating activities, timelines, stakeholders, and details to support successful execution of L&D programs and initiatives.

What You Will Bring

• Bring a Hands-On, Adaptable Mindset: Work comfortably across a wide variety of responsibilities, jump in where needed, and take ownership of both planned initiatives and emerging L&D needs.
• Embrace Continuous Learning: Demonstrate curiosity and initiative in independently learning new tools, technologies, processes, and capabilities to expand personal skills and better support the L&D function.
• Drive Continuous Improvement: Look for opportunities to simplify processes, improve efficiency, solve problems, and challenge existing ways of working to create better experiences for employees and the L&D team.
• Explore Technology and Automation: Identify opportunities to leverage technologies such as AI, Power BI, automation, bots, Microsoft tools, and the enterprise LMS to streamline work, improve insights, and strengthen L&D operations.
• Turn Ideas into Solutions: Experiment with new approaches, help translate ideas into practical solutions, and collaborate with others to test and implement improvements.
• Support an Evolving L&D Function: Remain flexible as priorities, technology, and business needs evolve, contributing across programs, projects, systems, data, and operational initiatives that enable learning and development across CHS.

Minimum Qualifications (required)

• High School diploma or GED
• 3+ years’ experience in Learning & Development, Executive Assistance, or Human Resources
• Advanced skills in MS suite: Microsoft Planner, PowerPoint and Excel
• Experience with Service Now or similar ticketing systems
• Strong attention to detail and ability to prioritize
• Demonstrated ability to coordinate and prioritize multiple events, projects and learning initiatives
• Excellent communication, problem-solving, and customer service skills
• Flexible, adaptable, and a self-starter

Additional Qualifications

• Familiarity with learning management system
• Power BI for data analysis and reporting
• Pre-employment screening is based on the job requirements and industry guidelines and may or may not be required for the position. If required, selected candidates must pass pre-employment screenings to include all or a combination of drug, criminal, motor vehicle check, physical requirements and FMSCA Clearinghouse.

CHS offers a competitive total rewards package. Compensation includes base wage and, depending upon position, may include other earnings such as bonus, incentives and commissions. Actual pay offered will vary based on multiple factors which may include, without limitation, experience, education, training, specialized skills and certifications, minimum wage/salary requirements under local law.

Benefits include medical, dental, vision, wellness programs, life insurance, health and dependent care spending accounts, paid time off, 401(k), pension, profit sharing, short- and long-term disability, tuition reimbursement and adoption assistance, subject to the eligibility requirements for each benefit plan.

CHS is an Equal Opportunity Employer/Veterans/Disability.

Please note that any communication from a CHS recruiter would be sent using a chsinc.com email address. In addition, a CHS recruiter will not ask for confidential information over the phone or in an email, or request money from a candidate involved in an offer process. If you have questions regarding an employment opportunity, please reach out to [e-mail]; to verify that the communication is from CHS.