Senior Learning and Development Associate

TAL Life LTD; Chicago (IL); Hybrid; USD 80,000 - 90,000; Full time

Benefits offered by this job

Hybrid work environment

New hire orientation and onboarding

Internal and global mobility

Job summary

MiQ in Chicago is looking for a Learning and Development Senior Associate to design and deliver scalable learning programs that boost performance. You’ll partner with global Talent teams, build and facilitate sessions, and apply instructional design principles for measurable outcomes.

The role covers virtual, blended, and in-person formats, requires 3–5 years of L&D experience, and involves reading the audience, data-driven improvement, and collaborating with senior leaders.

Qualifications

• Minimum of 3-5 years of experience in learning and development or closely related experience.
• Passion for designing learning solutions and facilitating impactful learning experiences.
• Experience with different learning modalities including live and virtual.
• Excellent facilitation skills including ability to engage diverse audiences, pivot in real-time to keep content relevant, and answer difficult questions.

Responsibilities

• Design and develop learning solutions to drive business performance: Assess needs for the business, teams, and individuals and develop and deliver relevant L&D interventions and solutions.
• Design, plan, implement and facilitate self-directed, virtual, blended, and in-person learning experiences in partnership with the business subject matter experts and the global Talent teams.
• Apply instructional design methodology including needs analysis to uncover measurable behaviors required for the role, resulting in performance-based outcomes.
• Curate learning paths in our LMS (Workday learning, linkedin Learning, Knowbe4).
• Collect data to analyze program effectiveness and recommend and implement ideas to improve learning solutions.
• Revise programs based on feedback and work to continuously improve them.
• Demonstrate top-notch skills to facilitate training programs virtually or in-person - owning delivery for our manager curriculums.
• Facilitate with confidence, presence, credibility, and energy, demonstrating understanding and application of adult learning principles.
• Be able to read the audience and shift delivery to engage learners.
• Build relationships
• Develop trusted advisor, consultative relationships with managers and senior leaders to keep a pulse on where L&D can add value.
• Able to influence internal stakeholders, build relationships, and work across differences to find solutions/ identify gaps.
• Use data to make the case for change, or when recommending a learning modality.

Skills

Instructional design

Facilitation

Curriculum design

Data analysis

LMS tools

Tools

Workday Learning

LinkedIn Learning

KnowBe4

Job description

Job Description Role: Learning and Development Senior Associate Location: Chicago, IL

What you’ll do

We’re MiQ, a global programmatic media partner for marketers and agencies. Our people are at the heart of everything we do, so you will be too. No matter the role or the location, we’re all united in the vision to lead the programmatic industry and make it better.

• Design and develop learning solutions to drive business performance: Assess needs for the business, teams, and individuals and develop and deliver relevant L&D interventions and solutions.
• Design, plan, implement and facilitate self-directed, virtual, blended, and in-person learning experiences in partnership with the business subject matter experts and the global Talent teams.
• Apply instructional design methodology including needs analysis to uncover measurable behaviors required for the role, resulting in performance-based outcomes.
• Curate learning paths in our LMS (Workday learning, linkedin Learning, Knowbe4).
• Collect data to analyze program effectiveness and recommend and implement ideas to improve learning solutions.
• Revise programs based on feedback and work to continuously improve them.
• Demonstrate top-notch skills to facilitate training programs virtually or in-person - owning delivery for our manager curriculums.
• Facilitate with confidence, presence, credibility, and energy, demonstrating understanding and application of adult learning principles.
• Be able to read the audience and shift delivery to engage learners.
• Build relationships
• Develop trusted advisor, consultative relationships with managers and senior leaders to keep a pulse on where L&D can add value.
• Able to influence internal stakeholders, build relationships, and work across differences to find solutions/ identify gaps.
• Use data to make the case for change, or when recommending a learning modality.

Please note, as this is a global role from time to time you will facilitate for other geographies in other timezones.

What you’ll bring

• Minimum of 3-5 years of experience in learning and development or closely related experience.
• Passion for designing learning solutions and facilitating impactful learning experiences.
• Experience with different learning modalities including live and virtual.
• Excellent facilitation skills including ability to engage diverse audiences, pivot in real-time to keep content relevant, and answer difficult questions.
• Ability to work productively in a fast-paced environment of change and ambiguity, pivot during change and maintain a positive can-do attitude.
• Excellent written and verbal communication skills; speaks and writes clearly.
• Flexibility to work across varying time zones - this role will require some out of hours facilitation once a month.
• Familiarity with Google Suite.
• Familiarity with Articulate Storyline and/or Workday Learning is a bonus.

What’s in it for you

MiQ is incredibly proud to foster a welcoming culture. We do everything possible to make sure everyone feels valued for what they bring. With global teams committed to diversity, equity, and inclusion, we’re always moving towards becoming an even better place to work.

Values: Our values are so much more than statements. They unite MiQers in every corner of the world. They shape the way we work and the decisions we make. And they inspire us to stay true to ourselves and to aim for better. Our values are there to be embraced by everyone, so that we naturally live and breathe them. Just like inclusivity, our values flow through everything we do - no matter how big or small. We do what we love - Passion We figure it out - Determination We anticipate the unexpected - Agility We always unite - Unity We dare to be unconventional - Courage

Benefits

• A hybrid work environment
• New hire orientation with job specific onboarding and training
• Internal and global mobility opportunities
• Competitive healthcare benefits
• Bonus and performance incentives
• Generous annual PTO, paid parental leave, with two additional paid days to acknowledge holidays, cultural events, or inclusion initiatives
• Employee resource groups designed to connect people across all MiQ regions, drive action, and support our communities.

MiQ pay philosophy/ transparency

For individuals assigned and/or hired to work in Chicago, MiQ is required by law to include a reasonable estimate of the compensation range for this role. This compensation range is specific to Chicago and takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At MiQ, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current base salary for this position is $80,000 - $90,000. This range may vary for positions outside of Chicago as it has not been adjusted for the applicable geographic differential associated with the location where the position may be filled and does not take into account our bonus and commission structures. Regardless of location, candidates can expect during the first few conversations with MiQ's Talent team and Hiring Managers to share any approved budget and details on our competitive bonus and commission packages. Please take a moment to view the MiQ I.D.E.A. Report to learn more about our approach to creating equitable compensation for our people.

Equal Opportunity Employer E-Verify Employer Pay Range