Associate Account Manager

MiQ; Los Angeles (CA); Hybrid; USD 60,000 - 75,000; Full time

Benefits offered by this job

Hybrid work environment

Bonus and performance incentives

Generous annual PTO, paid parental le​

New hire orientation and onboarding

Job summary

MiQ in Los Angeles, CA seeks an Associate Account Manager to support our account management team. You will assist with campaign management troubleshooting and learn how to run your own accounts, collaborating with Sales, Trading, Product, and Analytics on major brands.

You’ll grow through client service, reporting, and internal process improvements, with opportunities to contribute insights and best practices while developing your skills in a fast-paced advertising technology environment.

Qualifications

• 0-2 years of advertising technology and/or media planning experience.
• Interest in technology and aptitude to learn new tech quickly; detail-oriented with ability to prioritize projects/tasks.
• Ability to share ideas, look for efficiency in process, and remain humble when learning from others.
• Experience with Microsoft Office Suite, including pivot tables, chart-making, and presentation building a plus!
• Alignment with MiQ's core values

Responsibilities

• Support a portfolio of clients and ensuring that all are performing optimally; working in partnership with Trading team to ensure campaigns are pacing and performing as desired
• Learn what it takes to present best in class insight reports that blend campaign performance and real business challenges, telling a story with MiQ data
• Confirm all relevant information needed for a successful campaign is received as part of launch email and troubleshoot any campaign challenges alongside team
• Schedule ongoing check-ins with team + client; ensure timely delivery of all client reporting and ad hoc requests
• Collaborate with internal teams within your region to encourage ongoing improvement to our process and efficiency
• Attend all AM-related trainings and completion of Accreditation modules to ensure product knowledge remains current
• Crisp and clear communication to external partners/clients or internal stakeholders flexing communication style to persuade others and influence positive outcomes
• Proactively seeking opportunities to go above and beyond for clients and internal team members
• Open to receiving and trying new ideas, processes, or ways of working
• Strategize with senior team members to provide proactive advice to help our clients solve their business challenges.

Skills

Detail oriented

Prioritization

Team collaboration

Tools

Microsoft Office Suite

Job description

THE OPPORTUNITY

Job Description

Role: Associate Account Manager

Location: Los Angeles, CA

MiQ is looking for a sharp and driven Associate Account Manager to join our -- team. The candidate will help support our Account Management team with campaign management troubleshooting, while learning what it takes to run your own accounts. The role offers the opportunity to join an innovative company, with award winning culture and ambitious growth plans. The AAM will be tasked with growing existing business through delivering best-in-class service for clients, strategic insights presentations, and upholding internal operational excellence. You’ll have the opportunity to work collaboratively with Sales, Trading, Product, and Analytics on some of the world’s most well known brands.

What You’ll Be Doing

Client Service

• Supporting a portfolio of clients and ensuring that all are performing optimally; working in partnership with Trading team to ensure campaigns are pacing and performing as desired
• Learn what it takes to present best in class insight reports that blend campaign performance and real business challenges, telling a story with our MiQ data

Project Management

• Confirm all relevant information needed for a successful campaign is received as part of launch email (checklist provided) and troubleshoot any campaign challenges alongside team
• Schedule ongoing check-ins with team + client; ensure timely delivery of all client reporting and ad hoc requests

Internal Collaboration

• Collaborate with internal teams within your region to encourage ongoing improvement to our process and efficiency
• Attend all AM-related trainings and completion of Accreditation modules to ensure product knowledge remains current

Communication

• Crisp and clear communication to external partners/clients or internal stakeholders flexing communication style to persuade others and influence positive outcomes
• Proactively seeking opportunities to go above and beyond for clients and internal team members

Innovation

• Open to receiving and trying new ideas, processes, or ways of working
• Strategize with senior team members to provide proactive advice to help our clients solve their business challenges.

Your Qualifications

• 0-2 years of advertising technology and/or media planning experience
• Interest in technology and aptitude to learn new tech quickly; detail-oriented with an ability to prioritize projects/tasks simultaneously and to completion
• Ability to share ideas, look for efficiency in process, and remain humble when learning from others
• Experience with Microsoft Office Suite, including pivot tables, chart-making, and presentation building a plus!
• Alignment with MiQ's core values

What’s in it for you

MiQ is incredibly proud to foster a welcoming culture. We do everything possible to make sure everyone feels valued for what they bring. With global teams committed to diversity, equity, and inclusion, we’re always moving towards becoming an even better place to work.

Values

• We do what we love - Passion
• We figure it out - Determination
• We anticipate the unexpected - Agility
• We always unite - Unity
• We dare to be unconventional - Courage

Benefits

• A hybrid work environment
• New hire orientation with job specific onboarding and training
• Internal and global mobility opportunities
• Competitive healthcare benefits
• Bonus and performance incentives
• Generous annual PTO, paid parental leave, with two additional paid days to acknowledge holidays, cultural events, or inclusion initiatives
• Employee resource groups designed to connect people across all MiQ regions, drive action, and support our communities

MiQ Pay Transparency

For individuals assigned and/or hired to work in California, MiQ is required by law to include a reasonable estimate of the compensation range for this role. This compensation range is specific to California and takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At MiQ, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current base compensation range for this position is $60,000- $75,000. This range is not inclusive of all variable components and only represents the base salary. This range may vary for positions outside of California as it has not been adjusted for the applicable geographic differential associated with the location where the position may be filled and does not take into account our bonus and commission structures.

Regardless of location, candidates can expect during the first few conversations with MiQ’s Talent team and Hiring Managers to share any approved budget and details on our competitive bonus and commission packages. Please take a moment to view the MiQ I.D.E.A. Report to learn more about our approach to creating equitable compensation for our people.

Pay Range