Senior Leader, Customer Engagement Strategy & Growth

Trinity Partners, LLC; New Jersey; On-site; USD 156,000 - 215,000; Full time

Job summary

Trinity Life Sciences invites an Associate Principal to join the Leadership Team in advancing customer engagement and omnichannel strategies. You will lead engagements, shape client outcomes, and drive growth while mentoring staff and expanding the firm’s capabilities.

This role sits at the nexus of client strategy, analytics, and cross-functional collaboration. You will work with senior management to set strategic direction, build partnerships, and deliver on revenue objectives across life

Qualifications

• : Strong client engagement experience in life sciences or pharma.
• : 8+ years in top-tier biopharma strategy consulting or related omnichannel roles.
• : Excellent communication and staff development skills.

Responsibilities

• Lead client engagements and deliver actionable recommendations.
• Drive revenue growth and manage project budgets.
• Develop and mentor Trinity staff to strengthen leadership.
• Lead CE strategy across projects and externally.
• Oversee project delivery and ensure high-quality outcomes.

Skills

Client development

Leadership

Strategic thinking

Stakeholder management

Communication skills

MS Office

Education

Life science background

Tools

MS Office

Job description

Trinity Life Sciences invites an Associate Principal to join the Leadership Team in advancing customer engagement and omnichannel strategies. You will lead engagements, shape client outcomes, and drive growth while mentoring staff and expanding the firm’s capabilities.

This role sits at the nexus of client strategy, analytics, and cross-functional collaboration. You will work with senior management to set strategic direction, build partnerships, and deliver on revenue objectives across life