Senior Lead Technician

Sentry Audio Video; Boca Raton (FL); On-site; USD 85,000 - 120,000; Full time

Job summary

Sentry Audio Video in Boca Raton is seeking an experienced lead technician for high-end residential audio/video, home automation, lighting control, networking, and security installations. You will walk into luxury homes, diagnose systems, and manage installations from wiring through programming, testing, and client training.

You’ll lead jobs, work independently, and coordinate with clients, builders, electricians, and our office.

Qualifications

• At least five years of field experience leading installations.
• Strong troubleshooting across alarms, automation, networking, and AV.
• Professional appearance and respectful client handling.
• Valid driver's license and reliable transportation.
• Ability to work on ladders and run wiring.
• Manufacturer training and current certifications preferred.

Responsibilities

• Lead installations in luxury homes and estates.
• Prewiring, retrofits, equipment installation, rack building, terminations, and labeling.
• Diagnose and service existing systems.
• Coordinate with clients, builders, electricians, and our office.
• Maintain organized job notes, equipment records, and system documentation.
• Test systems thoroughly and explain operation to the client.
• Deliver clean workmanship and leave property ready for the homeowner.

Skills

Lead installations

Troubleshooting

Client communication

Professional appearance

Tools

Honeywell ProA7/ProSeries

Control4

Savant

Crestron

Lutron HomeWorks

Lutron RadioRA

UniFi networking

Ruckus networking

Araknis networking

IP cameras/NVRs

Job description

Sentry Audio Video is hiring an experienced lead technician for high-end residential audio/video, home automation, lighting control, networking, and security installations.

We need someone who can walk into a luxury home, understand the system, diagnose problems, and take an installation from wiring through programming, testing, and client training. You must be comfortable leading jobs and working independently.

Experience we’re looking for

• Honeywell/Resideo alarm systems: Strong hands-on experience with VISTA and PROA7/ProSeries panels, programming, troubleshooting, wired and wireless devices, cellular communicators, monitoring setup, and Total Connect.
• Control4, Savant, and Crestron: Installation, configuration, programming, troubleshooting, system takeovers, and upgrades. Tell us exactly which platforms you can program independently.
• Lutron: HomeWorks and RadioRA lighting control, dimmers, keypads, processors, scenes, and shades.
• Networking and Wi-Fi: UniFi/Ubiquiti, Ruckus, Araknis, and similar systems; routers, managed PoE switches, access points, VLANs, and troubleshooting.
• Surveillance and access control: IP cameras, NVRs, remote access, video doorbells, intercoms, and door-entry systems.
• Audio/video: Home theaters, distributed audio, Sonos, equipment racks, TV mounting, concealed wiring, and clean equipment installation.

What you’ll do

• Lead installations in luxury homes and estates.
• Handle prewiring, retrofits, equipment installation, rack building, terminations, and labeling.
• Diagnose and service existing systems, including installations completed by other companies.
• Coordinate with clients, builders, electricians, and our office.
• Maintain organized job notes, equipment records, and system documentation.
• Test every system thoroughly and explain its operation clearly to the client.
• Deliver clean workmanship and leave each property ready for the homeowner.

Requirements

• At least five years of relevant field experience, including responsibility for leading installations.
• Strong troubleshooting skills across alarms, automation, networking, and AV.
• Professional appearance, clear communication, punctuality, and respect for clients’ homes.
• Valid driver’s license and reliable transportation.
• Ability to work on ladders, run wiring, and safely handle installation equipment.
• Manufacturer training and current certifications are strongly preferred. Describe your actual field experience alongside your certifications.

Compensation

Competitive pay based on demonstrated experience, programming ability, and the responsibility you can take on.

We are looking for an experienced professional who takes ownership of the work and delivers a finished, reliable system.