Senior Lead Infrastructure Engineer

JPMorgan Chase & Co.; Jersey City (NJ); On-site; USD 150,000 - 185,000; Full time

Job summary

JPMorgan Chase & Co. in Jersey City is seeking a Senior Lead Infrastructure Engineer within Corporate Technology End User Compute. You will apply deep technical expertise across hardware, networking, storage, and cloud to drive resilient infrastructure.

You will lead multi-technology programs, validate AI-assisted recommendations, and ensure security and auditability across enterprise environments. The role emphasizes enterprise-scale deployments, incident discipline, and cross-region

Qualifications

• Formal training or certification on infrastructure engineering concepts and 5+ years applied experience.
• Knowledge of infrastructure engineering areas such as hardware, networking, storage, deployment, automation, scaling, resilience or performance.
• Experience with Palo Alto in large-scale, multi-region enterprise deployments.
• Experience with Zero Trust and SSE/SASE architectures for end-user connectivity is required.
• Experience integrating endpoint, identity, SIEM, and network security controls for governed operations.
• Hands-off experience deploying and supporting Palo Alto firewalls, Prisma services, and Strata Cloud Manager in enterprise environments.
• Experience with operational discipline in incident/problem/change management and audit-ready documentation.
• Demonstrated experience using enterprise-authorized AI capabilities within infrastructure workflows with validation habits.

Responsibilities

• Applies deep technical expertise to analyze complex data and systems, anticipating issues and advising on mitigations.
• Uses enterprise AI capabilities to accelerate analysis and document mitigation options, handling sensitive data.
• Architects and implements changes to resolve issues and modernize processes.
• Drives results and implements multiple complex programs.
• Leads thought leadership within the product line.
• Ensures infrastructure work aligns with compliance, risk, security, and business objectives.
• Leads adoption of AI-assisted practices across delivery and automation while ensuring validation and auditable changes.

Skills

Infrastructure engineering concepts

Networking terms

Automation

Security controls

AI capabilities usage

Tools

Palo Alto

Prisma services

Strata Cloud Manager

Job description

Become a member of a team where you can contribute significantly to shaping the future of a world-renowned and influential company. Among top performers, you can make a direct and meaningful impact.

As a Senior Lead Infrastructure Engineer at JPMorganChase within the Corporate Technology End User Compute team, you exhibit both depth and breadth of knowledge regarding software, applications, and technical processes across multiple technical disciplines. You also have a specialization in a specific domain within infrastructure engineering to drive programs or initiatives consisting of multiple technologies and applications.

Job responsibilities

• Applies deep technical expertise and problem-solving methodologies focused on analyzing complex data and systems, anticipating issues, considering upstream and downstream implications, and advising on mitigation actions
• Uses enterprise-authorized AI capabilities within the work environment to accelerate analysis of complex infrastructure signals and documentation of mitigation options, validating outputs and handling operational data according to sensitivity and security requirements.
• Works with other platforms to architect and implement changes required to resolve issues and modernize the organization and technology processes
• Drives results and implements multiple complex programs
• Drives thought leadership within the product line
• Responsible for infrastructure engineering in accordance with business requirements and executes work according to compliance standards, risk and security, and business objectives
• Leads reuse-first adoption of AI-assisted practices across delivery and automation routines to reduce recurring issues, ensuring changes are validated, traceable and auditable, and aligned to resiliency and security expectations.

Required qualifications, capabilities, and skills

• Formal training or certification on infrastructure engineering concepts and 5+ years applied experience
• Knowledge of one or more areas of infrastructure engineering such as: hardware, networking terminology, databases, storage engineering, deployment practices, integration, automation, scaling, resilience or performance assessments
• Experience with Palo Alto in large-scale, multi-region enterprise deployments.
• Experience with Zero Trust and SSE/SASE architectures for end-user connectivity is required
• Experience integrating endpoint, identity, SIEM, and network security controls for governed operations
• Hands-off experience deploying and supporting Palo Alto firewalls, Prisma services, and Strata Cloud Manager in enterprise environments.
• Experience with operational discipline in incident/problem/change management and audit-ready documentation.
• Demonstrated experience using enterprise-authorized AI capabilities within the work environment to support infrastructure engineering workflows with strong validation habits and awareness of data sensitivity.
• Ability to review and validate AI-assisted recommendations before implementation, escalating when uncertain and ensuring outcomes align to resiliency, security, and auditability expectations.
• Deep knowledge of cloud infrastructure and multiple cloud technologies (ability to operate in and migrate across public and private clouds)

Preferred qualifications, capabilities, and skills

• Familiarity with API-driven automation, policy validation, and CI/CD-aligned infrastructure workflows.
• Proven leadership in geographically distributed, follow-the-sun support models.