Senior Lead, Commercial Strategy & Operations

Lantern; New York (NY); Hybrid; USD 150,000 - 210,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Short & Long Term Disability

Life Insurance

401k with company match

Paid Time Off

Paid Parental Leave

Job summary

Lantern is hiring a Senior Lead of Commercial Planning & Compensation to translate growth ambitions into the operating plan. You will own OKRs, capacity models, compensation plans, quotas, and cross-functional alignment with Finance and Field Operations.

You’ll develop analytics, ensure accurate commission payouts, and prepare board materials. This role shapes how Lantern scales its commercial engine and supports millions of members and clients nationwide.

Qualifications

• 8+ years of relevant professional experience.
• Background in investment banking or management consulting.
• Advanced Excel skills with strong attention to detail.
• Strategic thinker who can articulate long-term value creation.
• Highly organized with proactive communication.
• Gritty and hard-working in a high-growth environment.
• Excellent problem-solving skills, even when unclear.

Responsibilities

• Own the annual Commercial planning cycle end to end: long-term growth ambitions, OKRs, Commercial design, and compensation planning process across all Commercial roles, in close partnership with Field Operations and Finance.
• Design and administer incentive compensation plans for Sales, Client Success, and Partnerships, and ensure commission policies and procedures are documented and maintained in real time.
• Manage one direct report, a Commissions Analyst, and own the accuracy and timeliness of all commission payouts.
• Build, maintain, and improve long-term planning models from scratch, with clean logic, accurate numbers, and clear documentation.
• Develop Board and executive materials on Commercial strategy and performance vs. plan, including quarterly reporting and ad hoc deep-dive analysis.

Skills

8+ years experience

Investment banking

Management consulting

Advanced Excel

Strategic thinking

Problem solving

Communication

Tools

PowerPoint

SFDC

AI tools

Job description

About Lantern

Lantern is the specialty care platform connecting people with the best care when they need it most. By curating a Network of Excellence comprised of the nation’s top specialists for surgery, cancer care, infusions and more, Lantern delivers excellent care with significant cost savings to employers and their workforces. Lantern also pairs members with a dedicated care team, including Care Advocates and nurses, for the entirety of their care journey, helping them get back to good health, back to their families and back to work. With convenient access to specialists nationwide, Lantern means quality care is within driving distance for most. Lantern is trusted by the nation’s largest employers to deliver care to more than 6 million members across the country. Learn more about us at lanterncare.com.

About theTeam

Commercial Strategy & Operations (“CSO”) (i.e., Lantern’s Revenue Operations team) supports the President and his broader go-to-market function, including Employer Sales, Employer Client Success, Marketing,Clinicaland Partnerships (health plans, ecosystem partners). CSO is responsible for Commercial strategy (how we grow), planning (resourcing, goals, compensation), insights (how we’re doing and what we need to do differently next week/month/quarter), process (like how we prepare for client meetings), tools (like SFDC and AI tools for Commercial), and data (activities, contract details, customer health signals, and more).

This role sits within CSO and serves the Commercial organizationand partners closely with each member of the Commercial Leadership Team (head of Sales, head of Client Success, etc.).

Lead, Commercial Strategy & Operations

Reporting to the VP of Commercial Strategy & Operations, the Senior Lead of Commercial Planning & Compensation exists to translate Lantern’s growth ambitions into the operating plan that theentireCommercial organization runs on. You own the full planning and compensation cycle: OKRs, coverage and capacitymodels,compensation plans, quotas, andfunctional plans in support of those metrics. You make sure every Commercial team member understands what they are being asked to achieve, why the number is right, and exactly how they get paid for hitting it.You will work closelywith the Commercial Leadership Team and Finance, building and defending the analytical models that underpin Lantern’s growth strategy.

You will also develop Board materials,maintainand improve long-term planning models, and be the person who catches the error before itsurfaces. You are both the strategic thinker whostress-tests the plan and the operator who makes sure commissions run accurately every quarter.

Ultimately, yourwork directly shapes how a fast-growing companyallocatesits energy, how it reports progress to its board, and how effectively it delivers care to millions of members.

Location

NY | USA | Hybrid - 3x in office

Responsibilities

• Own the annual Commercial planning cycle end to end:long-term growth ambitions,OKRs,Commercial design, and compensation planningprocessacross all Commercial roles, in close partnership with Field Operationsand Finance
• Design and administer incentive compensation plans for Sales, Client Success, and Partnerships, and ensure commission policies and procedures are documented andmaintainedin real time
• Manage one direct report, a Commissions Analyst, and own the accuracy and timeliness of all commission payouts
• Build,maintain, and improve long-term planning models from scratch, with clean logic,accuratenumbers, and clear documentation
• Develop Board and executive materials on Commercialstrategy andperformancevs. plan, including quarterly reporting and ad hoc deep-dive analysis

Requirements

• 8+ years of relevant professional experience
• Background in investment banking or management consulting
• Deep analytical skills in Microsoft Excel with strong attention to detail
• Strategic thinker who can articulate long-term value creation, not just operational discipline — able to unpack business drivers at the second, third, and fourth order
• Highly organized, with the persistence to follow up until things are done and proactively communicate progress
• Gritty and hard-working, with the ability to operate in a dynamic, high-growth environment
• Excellent problem-solving skills, even when the problem at hand is ambiguous

Bonus if you have:

• Demonstrated experience running multiple Commercial annual planning and compensation planning cycles
• Prior experience working within healthcare or employer benefits
• Experience in business operations or sales operations
• Familiarity with a wide variety of sales compensation structures, particularly usage-based revenue models
• Strong PowerPoint skills, with the ability to build polished, high-quality slides quickly

Benefits

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Short & Long Term Disability
• Life Insurance
• 401k with company match
• Paid Time Off
• Paid Parental Leave

About You

• You use LOGIC in your decision making and understand that progress is critical to making change. You focus on the execution of your content while balancing a fast-paced environment and you take the time to celebrate both the small & big wins.
• INCLUSION is a core tenant of your personal beliefs. A diverse and inclusive environment is incredibly important to you. You understand and desire to be a part of a diverse team with different experiences and perspectives & you cherish the differences in each individual that you interact with.
• You have the GRIT , drive and ambition to tackle big problems. Big problems require big ideas and a team that supports new ideas.
• You care deeply for your customers are driven to keep HUMANITY in all decisions. Your customers aren’t just the individuals using your product. They are the driving factor in your motivation to make a change.
• Integrity guides you in life. Focusing on the TRUTH vs. giving people the answers they want to hear.
• You thrive in a Team Environment.Collaboration is key in innovation and creating change.

These pillars of LIGHT are a reminder to our team that we are making a difference by providing guidance and support in navigating the often complex and confusing landscape of healthcare. We hope that through this LIGHT , individuals can find their way to the best care, resources, and support they need to get back to life.

Lantern does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.