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Senior Lead - 3PL Operations

United States

Remote

USD 80,000 - 110,000

Full time

7 days ago
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Job summary

An innovative company is seeking a strategic leader for their West Coast warehousing and distribution operations. This role involves driving performance, enhancing processes, and cultivating relationships with third-party logistics providers. You will lead initiatives that impact the North American portfolio and ensure operational excellence while meeting financial targets. Join a dynamic team that values growth, experimentation, and a culture of continuous improvement, where your contributions will shape the future of distribution and logistics in a fast-paced environment.

Benefits

Health Insurance
Retirement Plan
Paid Time Off
Professional Development Opportunities
Flexible Work Hours

Qualifications

  • 7+ years of site management experience with 3PL operations.
  • Proficient in WMS and ERP systems with strong communication skills.

Responsibilities

  • Oversee operational activities and drive productivity improvements.
  • Facilitate planning and audits for performance across key metrics.

Skills

Site Management
3PL Warehouse Operations
Supply Chain Management
Interpersonal Communication
Project Management

Education

Bachelor's Degree in Business Administration
Logistics-related Field

Tools

Warehouse Management Systems (WMS)
ERP Systems
Microsoft Applications

Job description

You are responsible for driving performance & execution of our west coast warehousing & distribution organizations, servicing our Ecommerce, Retail, and Wholesale customers throughout the U.S. You will oversee and lead operational activities, drive productivity & process enhancements, cultivate 3PL relationships, and champion the On culture. This also includes driving process & technical roadmaps that have a material impact on the North American portfolio. You will be the senior onsite stakeholder responsible for tactical and strategic initiatives as we focus on scaling the business.

Your Mission
  • Deliver internal financial targets by executing frequent reviews of procedures, controls, and staffing to deliver to key performance indicators and business targets. You will be expected to coordinate MBR/QBR’s with our partners and provide directional insight where required.
  • Serve as onsite strategic leader while taking initiative to drive enhancements with forward labor and capacity planning. You will work closely with the 3PL provider to achieve On’s fiscal and strategic objectives.
  • Facilitate medium & long range planning in conjunction with 3PL to conduct frequent reviews of procedures, controls, and staffing ensuring continual improvement against key performance indicators and business targets
  • Audit, assess and create improvement plans for weekly & monthly performance across productivity, quality and inventory management strategies to identify forward-looking areas of risk and develop mitigation plans
  • Own project implementation, ensuring deadlines, opportunities, and risks are communicated frequently. Coordinate, communicate, and execute high scope project initiatives while collaborating with internal and external stakeholders.
  • Audit and assess weekly & monthly performance across productivity, quality and inventory management strategies to identify forward-looking areas of risk and develop mitigation plans
  • Drive & lead continuous improvement initiatives to support business growth, while driving for execution of business standard work. Provide concise and direct communication with internal stakeholders regarding improvements and adherence to financial goals.
  • Partner with Account Services, Customer Service, Controlling, Technology and other internal teams to facilitate process improvements related to systems & processes, such as:
  • Warehouse Management Systems (
  • Inbound Operations (Receive/Stow/Replenishment)
  • Outbound Operations (Pick/Pack/VAS)
  • Inventory Placement & Wave Planning (Slotting & Allocation)
  • Stock Accuracy & Cycle Count Programs
  • Dock Operations (Freight & Parcel)
  • Transportation Operations (Routing, Scheduling)
  • Vendor and Customer Compliance
Your story
  • Bachelor’s Degree in Business Administration or logistics-related field or equivalent related experience
  • 7+ years of site management responsibility with working knowledge of 3PL warehouse operations, supply chain, and transportation preferred
  • 2+ years of people management experience
  • 1-2 years of P&L responsibility (preferred)
  • Proficient with Microsoft applications, WMS, and ERP systems
  • Experience with automated facilities strongly preferred
  • Demonstrate a high level of interpersonal and communication skills with ability to work across a variety of business processes
  • Able to balance competing priorities, complex situations, and tight deadlines
About the Team

You will be based onsite with our warehouse partners, working closely with external & internal partners to achieve targets and drive sustainable high-quality growth for the US distribution network. You will work to develop strategies, lead projects and deliver against daily, weekly & monthly objectives in support of larger regional targets. Working closely with Controlling, Sales, Customer Service, IT and Transportation teams, you will enable long-term scalable capacity growth, and deliver the optimal customer experience for our multi-channel partners.

We’re constantly experimenting with new ways to deliver (literally), challenging operational norms to see how we can do it better. Who wants to be normal, anyway?

First: make it work. Then: make it beautiful. We’re huge believers in the process of trial and error and we never over-engineer. If we fail, we fail fast and make quick decisions to move ahead.

What we offer

On is a place that is centered around growth and progress. We offer an environment designed to give people the tools to develop holistically – to stay active, to learn, explore and innovate. Our distinctive approach combines a supportive, team-oriented atmosphere, with access to personal self-care for both physical and mental well-being, so each person is led by purpose.

On is an Equal Opportunity Employer. We are committed to creating a work environment that is fair and inclusive, where all decisions related to recruitment, advancement, and retention are free of discrimination. We are requesting that you provide sensitive demographic information such as gender identity and race/ethnicity to help us ensure that we are creating equitable and fair experiences for all potential future team members. You are not required to provide this demographic information and this information will in no way impact your eligibility for hire.

We want to set everyone up for success, so here’s the lowdown on how we hire. Our process is a two-way street – bringing you into our culture, while helping us learn how you think.

Our full process can last about eight weeks from application to offer, because we care about getting it right. These steps explain how we usually do things.

Before you get started, feel free to consider if you want to work with us. Strange question? Well, we give people a lot of space to navigate their day-to-day and that style isn't for everyone. We want you to be passionate about what you do and be sure this is the right fit. Because when skills and passion combine – it creates that 'Wow' moment.

Step One
It starts with you...

You'll start by submitting your application to a specific role.We try to keep this step as simple as possible. We do get a lot of applications, but we review them all. We ask that you allow around 14 days for us to come back to you with a response. If you are a good fit to the role, someone will follow up with you within that window. If you didn't receive a reply, or were unsuccessful this time around, we encourage you to look for other possible matches at On.

Step Two
Interview with a recruiter

What ignites your spirit?This is where we’ll start getting to know all about you and what makes you tick – and it’s your first chance to get a feel for our culture.Chatting with a member of our talent team, you’ll learn more about On and how we work. We’ll learn about what motivates you and what you could bring to the team.

Step Three
Interview with a hiring manager

Ready to dig into the details?This second interview will be held with your future manager and will focus on the specifics of the job.Together you’ll delve into your unique skills and experiences and how they could be relevant at On. It's also a time to assess how you might feel working side-by-side. Bring any questions you have about the job, the team or anything else you might like to know – this is an open forum.

Step Four
The Case Study

What's your style?This task will help us understand how you think, face a challenge and give insight into your novel ideas.Designed to give everyone their best shot, your case study is based on something you might typically experience on the job.This is your chance to show us what you’ve got. So express yourself. Be you.

Step Five
The Experience Day

Your first taste of the Oniverse.This is a time to meet some of the people you'll be working closest with.In person or virtually, you'll get a feel for the day-to-day at On and the people who make it happen. You'll chat with a few potential teammates - the conversations will be as equally driven by the role and your experience as by our values.We believe how you do things is just as important as what you do.

Step Six
The Result

Are we a good fit?We’ll get together internally to share our feedback and decide if we’re a match. We know that job searching is a big time investment, so it’s not a decision we take lightly.It’s also time for you to reflect on the experience – are we the right place for you?No matter the outcome, we’ll give you meaningful feedback.

Step One:

It starts with you...

You'll start by submitting your application to a specific role.

We try to keep this step as simple as possible. We do get a lot of applications, but we review them all. We ask that you allow around 14 days for us to come back to you with a response. If you are a good fit to the role, someone will follow up with you within that window. If you didn't receive a reply, or were unsuccessful this time around, we encourage you to look for other possible matches at On.

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