Senior Landline Telephone Support Specialist

Prana Comunicación; Arlington (VA); On-site; USD 61,000 - 77,000; Full time

Job summary

An established industry player seeks a talented individual to join their Technology Solutions group in Arlington, VA. This role focuses on delivering innovative solutions through collaboration with customers and technical leaders. You'll be responsible for maintaining telecommunications systems and ensuring effective communication infrastructure. Ideal candidates are self-directed professionals with a passion for technology and problem-solving. Join a team that values integrity, determination, and continuous learning, and contribute to impactful projects that serve major government and business organizations.

Qualifications

• 10 years of experience in a similar role.
• IAT or IAM Level I certification required.

Responsibilities

• Maintain and administer the unclassified PBX system.
• Support user changes in the telecommunications system.

Skills

Communication Skills

Organizational Skills

Problem-solving Skills

Education

Bachelor's Degree in a Related Field

Tools

VoSIP Technology

Telecommunications Systems

Job description

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On-site: Arlington, VA



IPTA is passionate about providing our customers with technical solutions that satisfy their business needs. Through collaborative interactions with customers, team members, subject matter experts (SMEs), technical leaders, and partners we design practical solutions that solve real problems for major government and business organizations. As a member of our Technology Solutions group, you will work with a team of technologists focused on delivering innovative business solutions using emerging technologies through proven successful methods.



Our Team



About

We are looking for talented people who are enthusiastic about applying technology to deliver innovative outcomes with "fierce determination, fearless integrity, and passionate service." Our belief is that our people are the key to success. By encouraging and enabling continued learning, our team members grow to achieve their personal career goals. We are looking for:

• Smart people with a passion for technology
• Ability to solve challenging technical business problems
• Self-directed professionals
• Hunger to continually learn and grow
  
  

Responsibilities

• Maintain, update, and administer the unclassified PBX to include applying vendor patches, security patches, and performing upgrades.
• O&M all associated network cabling and infrastructure throughout the TARC Campus.
• Support adds, moves, and changes of users in the current telecommunications system.
• Coordinate vendor maintenance activities as required.
• For Secret telephony support, the contractor shall configure, install, test, and update Voice over Secret Internet Protocol (VoSIP) or current secure communication devices.
  
  

Requirements

• Bachelor's degree in a related field
• Ten (10) years of prior experience in a similar role
• Strong communication and organizational skills
• IAT or IAM Level I certification
• Active Security Clearance
  
  

IPTA is an Equal Opportunity/Affirmative Action employer. We are committed to providing equal employment opportunity to all qualified employees and applicants for employment. The Company does not discriminate in employment opportunities or practiceson the basis ofrace, color, religion, sex, sexual orientation, national origin, age, physical disability, mental disability, medical condition, status as a veteran or disabled veteran or any other characteristic protected by law. We base all employment decisions, including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, returns from lay-off, terminations, and social and recreational programs on the principles of equal employment opportunity.



Our employees have diverse backgrounds, skills, and ideas that collectively contribute to a rich working environment and greateropportunity for innovation.

#clearance

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Advertising Services

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