Senior Lab Supervisor

Agency DEPT OF HEALTH/MENTAL HYGIENE; New York (NY); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Health insurance

Pension plan

Tax-deferred savings

Work from home up to two days/week

Wellness program

Job summary

NYC Health Department is seeking a Laboratory Microbiologist II to supervise Limited Laboratory and Phlebotomy staff within TB and STI clinic settings. The role reports to the Limited Laboratory Director and oversees LA II activities, quality control, documentation, and regulatory compliance.

The incumbent will lead scheduling, staff development, proficiency assessments, corrective actions, and continuous improvement of laboratory procedures, ensuring accuracy and timely reporting of results

Responsibilities

• knowledge of and adherence to quality management and quality control and all testing and phlebotomy policies and procedures with documentation.
• Training and reviewing the work and documentation of LA II for Phlebotomy and Limited-Service Laboratory such as in EMR, laboratory logbooks and quality logs.
• Updating Limited laboratory and Phlebotomy procedures, as needed.
• Preparing the schedule of LA II and organizing coverage of LA II when someone calls out and for scheduled vacations.
• Performing internal proficiency, competency assessment and annual performance evaluation of LA II.
• Performing corrective action for unsatisfactory work of subordinates.
• Ensuring adequate inventory of clinic lab and phlebotomy supplies and monitoring expiration dates.
• Implementing adequate verification procedures for determining the accuracy, precision and/or other performance criteria for each test method/assay.
• Ensuring that proficiency testing samples are tested according to regulatory requirements and that the reports are submitted within the prescribed timeframe.
• Ensuring that test results are accurate, and reports include pertinent information for appropriate interpretation.
• Ensuring adherence to QM policies and procedures by LA II and bench staff.
• Monitoring Quality Control as it relates to testing and non-conformance events.
• Documenting any deviations from established policies/protocols such as non-conformance and AIRS reports.
• Formulating and documenting any necessary corrective action plans, implementing and following up on those actions to ensure their effectiveness and adherence to established policies and protocols.
• Signing off on required documentation.
• Schedule and lead regular supervisor and lab staff meetings.
• Assists supervisor with other appropriate tasks or projects, as needed.

Job description

ONLY PERMANENT EMPLOYEES IN THE TITLE AND THOSE THAT ARE REACHABLE ON THE LABORATORY MICROBIOLOGIST CIVIL SERVICE LIST ARE ELIGIBLE TO APPLY.

Division/Program Summary

The Bureau of Public Health Clinics (BPHC) mission is to promote a healthy community by providing New Yorkers with the resources needed to make informed and empowered health decisions; identify and treat tuberculosis and provide immunization and sexual health services regardless of ability to pay or immigration status. BPHC provides direct clinic services to people seeking health care; monitors disease trends; provides education and training to service providers and community groups; conducts research; and develops policies and programs to deliver high-quality clinical care which best serve New Yorkers.

Position Summary

The Laboratory Microbiologist II will report to the Limited Laboratory Director and supervise the Laboratory Associate II for both TB and STI clinics Limited laboratory and Phlebotomy staff.

Job Duties and Responsibilities

• knowledge of and adherence to quality management and quality control and all testing and phlebotomy policies and procedures with documentation.
• Training and reviewing the work and documentation of LA II for Phlebotomy and Limited-Service Laboratory such as in EMR, laboratory logbooks and quality logs.
• Updating Limited laboratory and Phlebotomy procedures, as needed.
• Preparing the schedule of LA II and organizing coverage of LA II when someone calls out and for scheduled vacations.
• Performing internal proficiency, competency assessment and annual performance evaluation of LA II.
• Performing corrective action for unsatisfactory work of subordinates.
• Ensuring adequate inventory of clinic lab and phlebotomy supplies and monitoring expiration dates.
• Implementing adequate verification procedures for determining the accuracy, precision and/or other performance criteria for each test method/assay.
• Ensuring that proficiency testing samples are tested according to regulatory requirements and that the reports are submitted within the prescribed timeframe.
• Ensuring that test results are accurate, and reports include pertinent information for appropriate interpretation.
• Ensuring adherence to QM policies and procedures by LA II and bench staff.
• Monitoring Quality Control as it relates to testing and non-conformance events.
• Documenting any deviations from established policies/protocols such as non-conformance and AIRS reports.
• Formulating and documenting any necessary corrective action plans, implementing and following up on those actions to ensure their effectiveness and adherence to established policies and protocols.
• Signing off on required documentation.
• Schedule and lead regular supervisor and lab staff meetings.
• Assists supervisor with other appropriate tasks or projects, as needed.

Why you should work for us

• Benefits: City employees are entitled to unmatched benefits such as:
• o a premium-free health insurance plan that saves employees over $10K annually, per a 2024 assessment.
• o additional health, fitness, and financial benefits may be available based on the position’s associated union/benefit fund.
• o a public sector defined benefit pension plan with steady monthly payments in retirement.
• o a tax-deferred savings program and
• o a robust Worksite Wellness Program that offers resources and opportunities to keep you healthy while serving New Yorkers.
• Work From Home Policy: Depending on your position, you may be able to work up to two days during the week from home.
• Job Security - you could enjoy more job security compared to private sector employment and be able to contribute to making NYC a healthy place to live and work.

Established in 1805, the New York City Department of Health and Mental Hygiene (NYC Health Department) is the oldest and largest health department in the U.S., dedicated to protecting and improving the health of NYC. Our mission is to safeguard the health of every resident and cultivate a city where everyone, regardless of age, background, or location, can achieve their optimal health. We provide a wide array of programs and services focused on food and nutrition, anti-tobacco support, chronic disease prevention, HIV/AIDS treatment, family and child health, environmental health, mental health, and social justice initiatives. As the primary population health strategist and policy authority for NYC, with a rich history of public health initiatives and scientific advancements, from addressing the 1822 yellow fever outbreak to the COVID-19 pandemic, we serve as a global leader in public health innovation and expertise.

Come join us and help to continue our efforts in making a difference in the lives of all New Yorkers!

Commitment to Equity

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

The NYC Health Department is an inclusive equal opportunity employer committed to providing access and reasonable accommodation to all individuals. To request reasonable accommodation to participate in the