Senior Lab QA & Compliance Manager

Quest Diagnostics Incorporated; Houston (TX); On-site; USD 105,000 - 150,000; Full time

Job summary

Quest Diagnostics Incorporated is seeking a Quality Assurance Manager in Houston, TX to lead and coordinate QA efforts across pre-analytical, analytical and post-analytical processes. The role ensures compliance with CAP accreditation, CLIA regulations, and state laws, while driving continuous improvement initiatives.

The position requires strong leadership, regulatory expertise, and the ability to manage proficiency testing, public health reporting, and quality metrics across the testing

Qualifications

• Bachelor of Science in Medical Technology, Biology or Chemistry is required.
• Masters in Biological Science or equivalent is preferred.
• CLIA '88 General Laboratory Supervisor qualifications are required.
• Foreign educated candidates must provide credential evaluation (IERF).
• US educated candidates must provide a detailed original transcript.

Responsibilities

• Lead and coordinate quality processes across pre-analytical, analytical and post-analytical stages.
• Ensure compliance with federal, state and local regulations and CAP accreditation standards.
• Oversee proficiency testing enrollment and corrective actions for non-conformances.
• Manage Public Health Reporting compliance across the region.
• Develop and monitor Quality Management System plans with actionable metrics.
• Address customer complaints and ensure timely revised reports where needed.

Skills

Quality Assurance leadership

Regulatory knowledge

Problem solving

Communication

Education

Bachelor of Science in Medical Technology, Biology or Chemistry

Master’s in Biological Science or equivalent (preferred)

General Laboratory Supervisor certification (CLIA '88)

IERF credential evaluation (foreign educated)

US transcript for US-educated candidates

Job description

Quest Diagnostics Incorporated is seeking a Quality Assurance Manager in Houston, TX to lead and coordinate QA efforts across pre-analytical, analytical and post-analytical processes. The role ensures compliance with CAP accreditation, CLIA regulations, and state laws, while driving continuous improvement initiatives.

The position requires strong leadership, regulatory expertise, and the ability to manage proficiency testing, public health reporting, and quality metrics across the testing