Senior L&D Program Manager, Engineering

SupportFinity™; San Francisco (CA); Hybrid; USD 132,000 - 231,000; Full time

Benefits offered by this job

Competitive salary

Benefits

Equity

Job summary

SupportFinity™ in San Francisco is seeking a Senior L&D Program Manager to shape our Talent operations significantly. You will design programs across R&D, partnering with stakeholders to ensure seamless execution and operational excellence.

This role requires 6+ years of experience in program management in a high-growth environment. You will champion program success, manage multiple projects, and apply strong analytical skills for continuous improvement.

We offer a competitive salary ranging from $132,000 to $231,000 annually, along with benefits and equity.

Qualifications

• 6+ years of experience in building and scaling programs, ideally in a high-growth environment.
• Proven track record of program design from concept to execution.
• Strong analytical skills to measure program success.
• Exceptional communication skills for stakeholder collaboration.
• Excellent organizational skills, managing multiple programs.

Responsibilities

• Lead the design and implementation of new talent programs.
• Manage initiatives to address talent metrics like retention.
• Act as a strategic partner in high-impact projects.
• Facilitate alignment with business objectives.
• Optimize programs based on feedback and data.
• Champion success of programs while addressing challenges.

Skills

Building and scaling programs

Program design and implementation

Analytical skills

Communication and interpersonal skills

Organizational skills

Ownership mindset

Job description

About Rippling

Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system.

Take onboarding, for example. With Rippling, you can hire a new employee anywhere in the world and set up their payroll, corporate card, computer, benefits, and even third‑party apps like Slack and Microsoft 365—all within 90 seconds.

Based in San Francisco, CA, Rippling has raised $1.4B+ from the world’s top investors—including Kleiner Perkins, Founders Fund, Sequoia, Greenoaks, and Bedrock—and was named one of America’s best startup employers by Forbes.

We prioritize candidate safety. Please be aware that all official communication will only be sent from @Rippling.com addresses.

About The Role

We're looking for a Senior L&D Program Manager, Engineering to join our team and play a pivotal role in shaping how we operate and grow our Talent. This is an exciting opportunity for someone who thrives on building and optimizing, with the potential to contribute to the formation of a broader program management function within Rippling.

In this role, you’ll be instrumental in designing, implementing, and scaling critical programs across the R&D organization. You’ll work closely with various stakeholders, including business leaders, cross‑functional teams (such as Engineering, HR, Operations, and Product), and individual contributors to ensure our processes are seamless, effective, and impactful. This includes driving operational excellence in key areas like engineering team health metrics, leading talent excellence initiatives, and providing strategic contributions to high‑impact projects. Your success will be measured by your ability to create programs that scale with our rapid growth.

What You Will Do

• Design and implement programs: lead the end‑to‑end design and implementation of new programs, from outlining initial concepts and ideation to detailed specification and execution. This may include internal talent programs or people processes.
• Execute talent initiatives: manage and execute key work streams to address talent metrics and gaps, such as retention, engagement, and high‑performer programs. Partner with leadership to shape manager onboarding and drive cross‑organizational recruiting and talent strategies.
• Contribute to strategic projects: act as a strategic partner on high‑impact projects, such as defining manager performance metrics, participating in working groups for hiring programs, and providing recommendations on workforce talent mix.
• Facilitate cross‑functional alignment: partner with business leaders and cross‑functional stakeholders to align program objectives with company priorities. Work with departments like HR, IT, and Operations to ensure programs are well‑integrated.
• Optimize through feedback & data: establish robust feedback loops and monitor key metrics to continually improve program effectiveness. Make data‑driven adjustments to optimize impact and ensure continuous improvement.
• Champion program excellence: take true ownership of program success, demonstrating a deep commitment to every aspect of your programs, and proactively addressing any challenges.
• Programs you will work on: Hack Week, Talent Summit, Manager Excellence, AI Adoption/Training

What You Will Need

• 6+ years of experience in building and scaling programs, ideally within a fast‑paced technology or high‑growth environment and talent related.
• Proven experience in program design and implementation, demonstrating the ability to take an idea from concept to successful execution.
• Strong analytical skills with a demonstrated ability to use data and feedback to iterate, improve, and measure program success.
• Exceptional communication and interpersonal skills, with the ability to collaborate effectively with stakeholders at all levels, influence outcomes, and build strong relationships.
• Excellent organizational skills with a high attention to detail and the ability to manage multiple complex programs simultaneously.
• Demonstrated ability to operate with a high degree of autonomy, taking initiative and driving projects forward independently and through cross‑functional teams.
• A "true ownership" mindset: you are deeply invested in the success of your programs, proactive in problem‑solving, and committed to seeing initiatives through to completion.

Additional Information

Rippling is an equal opportunity employer. We are committed to building a diverse and inclusive workforce and do not discriminate based on race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other legally protected characteristics, and we provide reasonable accommodations for candidates with disabilities who need assistance during the hiring process. To request an accommodation, please email [e-mail].

Rippling highly values employees working in‑office to foster a collaborative work environment and company culture. This role is required to be in the SF office 3 days a week.

This role will receive a competitive salary + benefits + equity. The salary for US‑based employees will be aligned with one of the ranges below. A variety of factors are considered when determining someone’s compensation, including a candidate’s professional background, experience, and location. Final offer amounts may vary from the amounts listed below.

Pay range for this role: 132,000 – 231,000 USD per year (US San Francisco Bay Area).